10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Sep 232020

E350

  • miles
I received safety recall # 2020040011. I made an appointment at beverly hills Mercedes for 9/23/20 at 10:00am.(per letter sent to me by mercedez Benz. (NHTSA recall #19V918). The service man (I believe his name was tamir) told me they had no loaner for me and that 95% of the time they will do nothing regarding their recalls. I was stunned at such unprofessional and unethical behavior from a mercedez dealer. I told him to give me my car back and why did they make my appointment if they are not going to honor the safety committments in good faith.

- Los Angeles, CA, USA

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