I JUST PURCHASED A VEHICLE FROM A PRIVATE PARTY AND WE KEPT COMMUNICATING FOR ABOUT 4-5 DAYS. DURING THAT TIME THE SELLER CLAIMED HE WAS THE 2ND OWNER AND THAT WAS GREAT. THEN HE POSTED PICTURES AND VIDEOS OF THE CAR IN A VIDEO AND IT LOOKED IN PERFECT CONDITION. THEN AFTER DRIVING 3 1/2 HOURS TO MEET THE SELLER AND HE LIED ABOUT THE YEAR OF VEHICLE. THE DAMAGES WERE FAR BEYOND SHOWN ON THE VIDEO AND PICTURES. THEN THE MAJOR ISSUE WAS THAT THERE WAS AN WARNING LIGHT STATING THE DRIVER SRS NEEDS TO BE SERVICED, I ASKED THE SELLER MOHUMMED. WHAT THIS IS AND HE SAID ITS THE SEAT BELT BUCKLE AND IT SOMETHING I CAN FIND IN THE TRASH CAN. ALSO THERE WAS SEVERE OXIDATION ON THE ROOF AND HE WAS NOT WILLING TO CHANGE THE PRICE AT ALL. THEN WHEN I ASKED HIM HOW MANY OWNERS HAD THIS VEHICLE AND HE SAYS HE'S THE SECOND OWNER AND I WAS VERY SUSPICIOUS BECAUSE THIS CAR WILL OF HAD 7 OWNER AFTER ME, I DID CALL HIM AND HE CLAIMED HE TOLD ME THAT THE AIRBAGS DON'T WORK!!! I WAS VERY UPSET DUE TO THE FACT WE HAVE A CHILD AND THE CARE HAS 2 STAGE AIRBAGS AND HE DIDN'T SERVICE ANYTHING HIMSELF EVERYTHING ELSE'S WAS FROM THE PREVIOUS OWNERS. HE SIMPLY BEAT IT UP AND THEN SOLD IT. THE BIGGEST ISSUES BESIDES SCRATCHES AND DENTS, IT'S CLEAN IN THE INTERIOR HOWEVER HE DIDN'T MENTION A AIRBAG NOT WORKING AND I SPECIFICALLY ASKED HIM WHAT GOING ON WITH THIS AIRBAG WARNING AND HE SIMPLY SAID IT GOES AWAY AND YOU DON'T HAVE WORRY ABOUT IT ITS NOTHING SERIOUS.... WHEN I FIGURED IT ALL OUT AND SPOKE VIA BY PHONE 2 DAYS AFTER THE PURCHASE HE DIDN'T EVEN HAVE A CONTRACT OR BILL OF SALE. I WANT THE AIRBAGE REPLACED OR HE CAN GIVE ME MY MONEY BACK AND WE CAN END IT AT THAT POINT. MY PHONE: [XXX] SELLER:([XXX]) :[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Chico, CA, USA

At approximately 11:50 a.M. on Tuesday, February 11, 2020, I pulled out of our driveway onto spruce dr. Nw, going South and the car immediately started accelerating on its own, careening down spruce dr. Nw. I was desperately trying to miss parked cars on the street but my car was moving faster and faster, out of control through the intersection at the end of my block. Then my car was flying through the air, between 25-40 mph, slamming into a creek bank and ending on the driver side down a 30 foot ravine at the end of spruce drive nw. I was trapped inside the car with my seat belt on and according to the police report the side airbag had deployed. Thankfully, I did not hit any cars! it was truly a miracle that I was alive and that my neighbors heard and saw the crash. Within five minutes the metropolitan police department who were stationed at the mayor's house around the corner arrived and with my neighbors were able to pull me from the wreckage through the sunroof. Apparently the glass sunroof had popped open/off during the crash. The crash happened about 11:53 a.M. shortly thereafter, I was taken by ambulance to a trauma center in a local hospital. Fortunately I only had minor bruises but the trauma center staff gave me a thorough check-up. And no one else was involved in the crash.

- Washington, DC, USA