6.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving down the road on layton ave and 43rd street, and out of nowhere the headrests of the vehicle exploded, pushing my neck forward. Granted I went over a hole not that big, but the explosion was so drastic that it pushed my seat forward and my neck is now sore and tender from the impact. I am really scare now that this can happen anywhere. I called Mercedes Benz dealership and they said that they want me to bring the car so the can reset the system. I don't like that idea, because I got this car brand new and now the value really change. I don't feel safe in it anymore. I don't think Mercedes is willing to take the car back either. Should I follow a lawsuit? I have 5 months left on this lease but anything can happen with this car now since already showed some malfunction. Headrests are supposed to popped out only if you are rear ended.
- Oak Creek, WI, USA
- Baltimore, MD, USA