3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Oct 192022

E350

  • miles
The passenger front air bag malfunction, the passenger seat head rest deployed and And malfunction with any incident, the driver air bag is light on malfunction.after I took it to the dealership radio stop working no audio

- Irvingtin, NJ, USA

problem #3

Jan 182023

E350 6-cyl

  • miles
I noticed about to 6 months or less that my car would shut off or stall after starting ignition and also hearing water sloshing behind the dashboard and the radio does not work and the rear camera goes on/off which is safety hazard, and the Engine symbol remain lighted up even after checking all components. Also, on a few occasion my floorboard in the passenger back seat would be soak and wet. I took the car to my mechanic, and he inform that the drain valve was not working properly. after doing some research on the internet I found that this particular incident was happening in several of Mercedes years 2009-2011 E50, that it was a recall on the water drain system. Also, on 01/17/23 my sunroof was working without any problems, I attempted to close it and it stop midday and i hear the motor working, but the sunroof did not move, I did more research and found a recall on the bonding glue for sunroof and the glass was detached without warning. Even though my vehicle is not on the recall list, my car is having the same exacts problems and issues and reported by NHTSA. I would appreciate as response or advice to solve these problems, right now my car is a safety hazard to myself and other drivers. thank you for cooperation in this matter in advance. My Case from Corporate Mercedes Customer Care#[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Pembroke Pines, FL, USA

problem #2

Mar 232021

E350

  • 83,000 miles
Car wouldn't start. Light came on when I attempted to start the car but it wouldn't come on. Diagnosis found that it's due to a very common problem with Mercedes Benz E class cars-a failed electronic ignition switch (eis). Ignition switch and key must be replaced. I was told that the cost will be $2,103 and it will take up to 10 days to repair (car was towed 3 days ago). This cost does not include costs for a rental car.

- Atlanta, GA, USA

problem #1

May 012020

E350

  • 48,000 miles
Gas odor from left rear wheel,

- Bangkok, AL, USA