10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Oct 252021

E350

  • miles
Stopped at a stop sign and the passenger side seat headrest deployed. Luckily no one was sitting in the seat at the time. This car has the Neck Pro Active Front Head Restraints. The plastic that holds the headrest in place fails after time. There is a class action lawsuit against Mercedes and the manufacturer of the plastic piece Gammer I believe. This failure has caused injuries to people that have been sitting in the seat at the time of deployment for no reason. This is a safety hazard as if it goes off while driving can cause you to loose control of the car and injure anyone in the car as well as other people if you were to get in an accident with another vehicle. This should be a recall.

- Brandon, FL, USA

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