10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,014 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When driving on a highway, heard a clunk and lost all power. Not much traffic and was able to pulled over to side of road. Mechanic reported that front drive shaft failed. Not sure of exact details but could have involved the bolts in the driveshaft shearing off. Apologies for the late report, did not know owners could make these reports.
- Arlington, VA, USA
The contact owns a 2013 Mercedes-Benz E350. The contact stated that after starting the vehicle, the shift lever would not operate, and the vehicle could not be shifted into gear to be driven. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted regarding the failure. The failure mileage was 45,000.
- Jefferson City, MO, USA
The transmission shifts hard, with cluck. This is a know problem, according to the Mercedes service manager. My question is why hasn't the manufacturer been made to recall or at least repair it at NO cost to the owner? This is a expensive repair.
- Myrtle Beach , SC, USA
Transmission was not shifting properly. The Mercedes dealership says that the radiator leaked water into the transmission causing damage to the transmission and possibly the torque converter. Our Mercedes only has 44,000 miles on it.
- West Hills, CA, USA
Driving on the highway heading home, I hear something pull a loose and a sizzling sound. Pulled over to check tires, they were ok. Pulled back onto the highway and heard loud sounds of metal as though everything under my car was breaking apart. Pull over again put the car in park and the noise stopped. Opened door and notice smoke (thought to be fluids) and felt heat on the floor board. Open door again and saw fire.
- Little Rock, AR, USA
The contact owns a 2013 Mercedes Benz E350. The contact stated that while in park with the emergency brake engaged, the "risk of rolling away, not in park" warning message displayed. Additionally, the dashboard display screen failed. The vehicle was not taken to the dealer. The manufacture was made aware of the failure. The failure mileage was 8,000 and the current mileage was 10,500. Updated 6/18/14 the consumer stated she experienced accelerations problems with the vehicle. The dealer was unable to find a problem. Updated 06/24/14
- Newport Beach, CA, USA
- Pawcatuck, CT, USA