10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
25,960 miles

About These NHTSA Complaints:

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problem #8

Jun 292020

E350

  • 120,000 miles
The contact owned a 2013 Mercedes-Benz E350. The contact stated that while her husband had attempted to park the vehicle, the vehicle independently accelerated without warning while his foot was on the brake pedal. The vehicle drove over the parking barrier and continued to accelerate forward for additional 25-30 feet before hitting a tree. The air bags did not deploy upon impact. The driver was not injured in the crash; however, the contact was injured and was treated at a local hospital for injuries to the left side of her ribs. A police report was filed at the scene. The vehicle was totaled at the scene and was initially towed to an independent tow yard; the vehicle was then towed to a salvage yard where it awaited an inspection. The manufacturer had been notified of the failure and the contact was given a case number. A dealer had yet to be notified of the failure. The failure mileage was approximately 120,000.

- Melville, NY, USA

problem #7

Jan 142017

E350

  • 40 miles
While parallel parking in front of a small restaurant in a large North Texas city the vehicle quickly accelerated backwards at a high speed backwards, climbing over a sidewalk curb an then climbed over a nearly 3 foot high retaining wall. The rear end of the car rested on top of the retaining wall. If the retaining wall between the side walk and the restaurant had not stopped the vehicle it would have likely continued to pick up speed and gone through the restaurant. May have been the cruise control mechanism or related acceleration system.

- Desoto, TX, USA

problem #6

May 232016

E350

  • 45,700 miles
The contact owns a 2013 Mercedes-Benz E350. While driving 10 mph, the contact's vehicle accelerated without warning and rear ended the preceding vehicle. The air bags did not deploy. The contact sustained minor injuries to the back and neck, but medical attention was not required. A police report was not filed. The vehicle was towed, but not repaired. The manufacturer was made aware of the issue. The failure mileage was 45,700.

- Fort Worth, TX, USA

problem #5

Mar 022016

E350 6-cyl

  • Automatic transmission
  • 13,043 miles
The contact owned a 2013 Mercedes-Benz E350. While driving into the garage at a low speed, the vehicle unintendedly accelerated and crashed into the garage door. The front driver side and foot air bags deployed. A police report was not filed. The driver suffered minor bruises to arm, chest, and neck. Also, suffered severe pain to chest wall. The vehicle was destroyed. The manufacturer was notified. The failure mileage was 13,043....updated 04/19/16

- Rochester, MN, USA

problem #4

May 092014

E350 6-cyl

  • 9,600 miles
My 2013 Mercedes E350 W4 exhibited very high engine revving followed by high acceleration which could only be controlled by activating the parking brake. This is the second dangerous incident that has occurred with this car.

- Plainview, NY, USA

problem #3

May 012013

E350 6-cyl

  • 3,000 miles
The contact owns a 2013 Mercedes Benz E350. The contact stated that the vehicle experienced unintended acceleration while stopped at a traffic stop light. The vehicle would not immediately respond after depressing the accelerator pedal but would suddenly accelerate forward. Additionally, the contact indicated that the failure sporadically occurred when the vehicle was in reverse. The backup camera had also become inoperable. The vehicle was taken to the dealer several times but the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 3,000. Updated 08/18/14 the consumer stated the dealer drove and inspected the car. The acceleration was felt but, did not program to the vehicle's computer. Updated 09/5/2014

- Newport Beach , CA, USA

problem #2

Apr 252014

E350 6-cyl

  • 8,000 miles
The contact owns a 2013 Mercedes Benz E350. The contact stated that while in park with the emergency brake engaged, the "risk of rolling away, not in park" warning message displayed. Additionally, the dashboard display screen failed. The vehicle was not taken to the dealer. The manufacture was made aware of the failure. The failure mileage was 8,000 and the current mileage was 10,500. Updated 6/18/14 the consumer stated she experienced accelerations problems with the vehicle. The dealer was unable to find a problem. Updated 06/24/14

- Newport Beach, CA, USA

problem #1

Mar 182014

E350 6-cyl

  • 8,300 miles
Car accelerates suddenly in spite of foot on brake. At times foot was put lightly on the gas and car suddenly accelerated. These incidents happened at least 3 times.

- Plainview, NY, USA