10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 25,960 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While parallel parking in front of a small restaurant in a large North Texas city the vehicle quickly accelerated backwards at a high speed backwards, climbing over a sidewalk curb an then climbed over a nearly 3 foot high retaining wall. The rear end of the car rested on top of the retaining wall. If the retaining wall between the side walk and the restaurant had not stopped the vehicle it would have likely continued to pick up speed and gone through the restaurant. May have been the cruise control mechanism or related acceleration system.
- Desoto, TX, USA
The contact owns a 2013 Mercedes-Benz E350. While driving 10 mph, the contact's vehicle accelerated without warning and rear ended the preceding vehicle. The air bags did not deploy. The contact sustained minor injuries to the back and neck, but medical attention was not required. A police report was not filed. The vehicle was towed, but not repaired. The manufacturer was made aware of the issue. The failure mileage was 45,700.
- Fort Worth, TX, USA
The contact owned a 2013 Mercedes-Benz E350. While driving into the garage at a low speed, the vehicle unintendedly accelerated and crashed into the garage door. The front driver side and foot air bags deployed. A police report was not filed. The driver suffered minor bruises to arm, chest, and neck. Also, suffered severe pain to chest wall. The vehicle was destroyed. The manufacturer was notified. The failure mileage was 13,043....updated 04/19/16
- Rochester, MN, USA
My 2013 Mercedes E350 W4 exhibited very high engine revving followed by high acceleration which could only be controlled by activating the parking brake. This is the second dangerous incident that has occurred with this car.
- Plainview, NY, USA
The contact owns a 2013 Mercedes Benz E350. The contact stated that the vehicle experienced unintended acceleration while stopped at a traffic stop light. The vehicle would not immediately respond after depressing the accelerator pedal but would suddenly accelerate forward. Additionally, the contact indicated that the failure sporadically occurred when the vehicle was in reverse. The backup camera had also become inoperable. The vehicle was taken to the dealer several times but the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 3,000. Updated 08/18/14 the consumer stated the dealer drove and inspected the car. The acceleration was felt but, did not program to the vehicle's computer. Updated 09/5/2014
- Newport Beach , CA, USA
The contact owns a 2013 Mercedes Benz E350. The contact stated that while in park with the emergency brake engaged, the "risk of rolling away, not in park" warning message displayed. Additionally, the dashboard display screen failed. The vehicle was not taken to the dealer. The manufacture was made aware of the failure. The failure mileage was 8,000 and the current mileage was 10,500. Updated 6/18/14 the consumer stated she experienced accelerations problems with the vehicle. The dealer was unable to find a problem. Updated 06/24/14
- Newport Beach, CA, USA
Car accelerates suddenly in spite of foot on brake. At times foot was put lightly on the gas and car suddenly accelerated. These incidents happened at least 3 times.
- Plainview, NY, USA
- Melville, NY, USA