On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say another front end alignment was done. The vehicle still continued to pull and the steering wheel was still off center. On [XXX] I took my car to Mr. Tire for a tire rotation because the car continued to sway and jolt when going over bumps. It also made a popping noise when making a sharp turn. Then on [XXX] as I was driving, the car pulled or slid to the left. In order to keep from crashing into another vehicle, I pulled the wheel right causing me to run over the medium and almost crashing into a building. I was extremely shook up and in disbelief. Has this type of thing ever happened to anyone else before after the subframe was replaced? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Baltimore, MD, USA

Driving on a highway approximately 65 MPH. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, Mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to Mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to drive the vehicle as it is extremely unsafe. Mercedes is aware of this problem. There was a class action lawsuit filed in February of 2023. Mercedes supposedly informed owners of the potential problem, but I was never notified. I only became aware of this dangerous subframe problem as a result of this incident.

- Tinton Falls, NJ, USA

The subframe corroded causing an unsafe potentially hazardous condition. Also the brake line was were corroded causing imminent brake failure. The rear springs rusted from the corrosion subframe defect..Mercedes required 2800 dollars from me to remedy the problem

- Kansas City, MO, USA

Car control was diminished and braking caused car to pull hard. Creaking noise from rear end. Removed rear wheel to find frame had perforation where rear wheel has linkage to frame.

- Livingston, NJ, USA

Our mechanic reports a dime-sized rust hole in the rear subframe.

- Garrett Park, MD, USA

The rear sub-frame involving vehicle stability under braking and turning. A component that should remain attached to the vehicle has broken off due to corrosion. My vehicle is not that old that a key structural component of the car should break at the weld/attachment point. I have video of this defect. But its greater than 10MB and will not let me upload it is there an email I can send it to ?

- Attleboro , MA, USA

2014 E350 with 41,000 miles. Rusted subframe and was informed that it represented unsafe and risky driving conditions. Reported this to manufacturer as, apparently, it is a very common problem with certain Mercedes classes. No recall and very expensive fix ($4500)! Not my idea of a safe and reliable car, as Mercedes likes to advertise. Consumers should not be responsible for manufacturing defects/ poor quality of materials used..... and should definitely not be exposed to unsafe conditions when operating their vehicle!

- Newtown Square, PA, USA

Mercedes Benz E350 2014 - Panoramic Sunroof rattling and squeaking noise/sound: This issue has been reported by many online, and it is a well known problem with E350. It starts with a little bit of squeak and metallic rattle noise here and there, and then after a year or so it is almost happening all the time as you drive the car. Dealer states that Sunroof Frame bolts have to be retorqued and loose bolts which rattle around have to be put back on. Estimated cost $712. If not a safety risk causing Pano sunroof to eventually fly off, it should definitely be a recall as many E350 owners have reported the same issue, and it is a manufacturer defect.

- Boxfrod, MA, USA

Trunk has opened 6 - 8 times on its own. In just over 5,000 miles of ownership and two documented attempts to repair the problem persists. The trunk opens on its own in nearly any combination of; in motion, stopped, in gear, out of gear, moderate speed (40-50 mph), low speed (a crawl) cool temps., warm temps., top up, top down. I have even tried, while the car is in motion, to deliberately open the trunk with the key fob and with the door mounted release. It did not open when I tried to replicate an unintentional opening. Most recent incident, 10/24/2020- while in my garage, temperature cool ~ 65 degrees, key in ignition engine and running for about 1-2 minutes, both car doors closed, putting on seat belt, emergency brake still on, still in park, heard the trunk pop open. Confirmed the open trunk in the rear-view mirror. The eight + months between this occurrence and the last attempt to repair is misleading as the car's been driven less than 500 miles between the last repair and when the trunk opened on its own this time.

- Edgewater, MD, USA

I was driving the car down 880 until I suddenly heard a cracklings noise coming from the back of my car. I had just gotten the car serviced a week before so this was very unpleasant and surprising. I ended up turning back and parking my car at home. The next day while driving to the dealer I still heard the noise and there was a weird burning smell. The noise continued even after shutting off the car. I went to the dealer and they diagnosed that the right passenger speaker had melted and they also changed my amp. In my dealer notes, it states that there have been multiple occurrences yet it seems like there is no recall.

- Fremont, CA, USA

The contact owns a 2014 Mercedes-Benz E350. While driving 20 mph, smoke was detected coming from the speaker located on the rear passenger door. The vehicle was taken to atlanta classic cars (1705 boggs rd nw, duluth, ga 30096, (770) 279-3600) and the contact was informed that the speaker burst. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

- Conyers, GA, USA

This vehicle is. A 2014 Mercedes Benz E350 cabriolet on this vechile there is a latch on front seats that if pulled forward will make way to enter rear seats being that idly is a two door car this is the same lay out for accessing back seats for the coupe model the latch that must be pulled is some kind of plastic covered in some kind of metal. Decorative material this metal has peeled of with no cause he edges of this metal that is defective on these cars is extremely sharp we have severely cut are hands with out realizing these defect was there I was informed that other cars also have these problem it is a major safety risk because it is a part of the vehicle you must physically grab with your hands to have back seat access this patch is very dangerouse please be carfull it can appear out of no where like it happened to us every thing was ok then the metal coating just became defective and peeling of on its own ps I have been told from service advisors they have seen this before and other people have been injured the brown stuff on the latch is bandaids we placed there so our children don't get injured from the metal

- Los Angeles, CA, USA