10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In October of 2013 I leased a 2014 Mercedes E350. The vehicle had been parked overnight at my home on 12/25/13 and upon entering the vehicle on 12/26/13, I noticed a large crack extending approximately 15 inches from the bottom of the driver's side windshield wiper and up to the center portion of the windshield. When I parked the vehicle at my home on 12/25/13 this large 15 inch crack did not exist. I took the vehicle to the Mercedes dealership on 12/27/13 and was told the huge crack in the windshield was caused by a small impact, about the diameter of a pencil point just below the windshield wiper. The extremely small pencil point diameter impact caused the windshield to develop the crack overnight while the vehicle was parked at my home, since the large crack didn't exist when I last exited my vehicle at my home on 12/25/13. I believe that if such a small pencil point sized impact as alleged by the dealer, could cause such a large crack to develop overnight while my vehicle was parked at my home, the windshield itself is defective and the weakness of the E350 windshield poses a serious safety hazard.
- West Chester, PA, USA
My husband and I just purchased a 2014 Mercedes E 350 convertible and the first time I placed a standard size water bottle in the cup holder it fell under the pedals on the first turn. The cup holder are not safe to use for any cups or bottles.
- Rancho Santa Fe, CA, USA
- Chesterfield, MO, USA