4.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,328 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When I try to put the vehicle in park the car is stuck in drive or reverse. If the car is in reverse or if the vehicle is in drive and you use the gear selector to put the vehicle in park or change and gear the vehicle does not change the gear. I bought this vehicle certified preowned from Mercedes-Benz dealership in July 2019 the vehicle has less than 4000 miles on it since I bought it certified and this issue has occurred. This is a safety issue which could have injury and or death. The Mercedes-Benz dealer is stating there was a fault code with the shifter attached to the steering wheel and need to replace the entire module due to an electrical fault. The dealership is refusing to honor disrepair under a safety maintenance from the manufacture. I have escalated this matter to Mercedes-Benz executive relations. This issue has been ongoing for the past several months since last year.
- Alexandria, VA, USA
The contact owns a 2016 Mercedes-Benz E350W. Contact stated that while driving at 70 mph, the driver side airbag warning light illuminated. The vehicle was taken to (Mercedes-Benz of West houston 1025 highway 6 N, houston, tx 77079, (281) 492-5800) where it was diagnosed and it was determined that the driver airbag gasket seal, cable connector wiring harness failed and needed to be replaced. The vehicle was repaired. The contact mentioned NHTSA campaign number: 17V177000 (electril system) as a possible solution to the failure. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximation 41,166.
- Houston, TX, USA
My collision prevention made my 2016 Mercedes Benz E400 slam on the breaks with no cars around other then the car parked to the side of the road and the cars behind me.
- San Francisco, CA, USA
The contact owns a 2016 Mercedes-Benz E350. The contact stated that the air bag warning indicator randomly flashed. The on star communication system generated reports and called to inquire if there was a crash. The dealer (Mercedes-Benz of beverly hills, 9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) was unable to disconnect the on star communication system and stated that the control unit prematurely failed because of coffee that may have spilled in that area. The manufacturer was notified of the failure. The contact was uncertain if the vehicle would be repaired. The VIN and failure mileage were not available...updated 10/25/17
- Beverly Hills, CA, USA
The contact owns a 2016 Mercedes Benz E350. While driving approximately 75 mph, the collision assist inoperative warning indicator displayed on the instrument panel and the cruise control warning indicator illuminated. The accelerator pedal was depressed, but the vehicle did not respond. The vehicle would not down shift. The contact lost control of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The vehicle was unable to be diagnosed and the software was reset. The failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 4,800. Updated 03/10/16
- Charlotte, NC, USA
- Houston, TX, USA