10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
188 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Apr 012019

E400

  • 0 miles
Takata recall. The contact owns a 2015 Mercedes-Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact called Mercedes-Benz of grapevine (1300 texan trail, grapevine, tx 76051, (817) 310-9748) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bedford, TX, USA

problem #7

Mar 012021

E400

  • miles
Takata recall. The contact owns a 2015 Mercedes Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to dealer to get diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bethesda, MD, USA

problem #6

Feb 012019

E400

  • miles
The contact owns a 2015 Mercedes-Benz E400. In February of 2019, the vehicle was included in an unknown recall regarding the passenger side air bag. Rallye motors (1600 northern blvd, roslyn, NY 11576, (516) 625-1000) stated that there was no remedy for the recall. The manufacturer was not notified. The contact had not experienced a failure.

- Oyster Bay, NY, USA

problem #5

Apr 092019

E400

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of Edison (located at 910 us-1, Edison, NJ 08817, (732) 549-6600) and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact that the part would become available in may of 2020. The contact had not experienced a failure. VIN tool confirms parts not available.

- East Brunswick, NJ, USA

problem #4

Jan 012019

E400

  • miles
Takata recall. The contact owns a 2015 Mercedes-Benz E400A. The contact received an unknown recall notice regarding the air bags. The dealer was not contacted. The manufacturer was contacted and stated that the parts would not be available until 2020. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hixson, TN, USA

problem #3

Nov 012017

E400

  • miles
The contact owns a 2015 Mercedes-Benz E400. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of wilmington, 3801 lancaster pike, wilmington, de) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sailsbury, MD, USA

problem #2

Dec 192017

E400

  • miles
Takata recall #17V627, I was notified of the recall but unable to get the defective parts replaced as the dealer reported that replacement parts are still not available.

- Miami, FL, USA

problem #1

Sep 202015

E400

  • 1,500 miles
The contact owns a 2015 Mercedes Benz E400. While driving approximately 40 mph, the vehicle was equipped with a distronic device that allowed the contact to stop the vehicle in the event of a crash. The contact stated that the device failed and caused the contact to crash into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact and the passenger sustained minor injuries, which required the contact to seek medical attention. The vehicle was towed to a tow lot and then to a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.

- Fairfax Station, VA, USA