10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 76,782 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Mercedes Benz GL450. While driving at approximately 20 mph, the front driver side seat caught fire and burned a hole in the side of the seat while the heated seat feature was engaged. The contact turned the heated seat feature off and the fire was extinguished. A police report was not filed and there were no injuries reported. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000. The VIN was unavailable.
- Avon, IN, USA
The contact owns a 2007 Mercedes Benz GL450. While driving approximately 35 mph, the front driver side seat started to smoke and burned through the seat and the contact's clothing. There were no injuries. The vehicle was taken to an independent mechanic, who diagnosed that there was a shortage in the heated seat element. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
- Deerfield, IL, USA
The contact owns a 2007 Mercedes Benz GL450. The contact stated that while driving approximately 70 mph, the seat heater was activated and the drivers side seat caught on fire. The contact sustained minor injuries to the lower back and hip which did not require medical attention. A police report was not filed. The dealer was made aware of the failure. The manufacturer was made aware of the problem. The failure mileage was 96,000. The VIN was not available. Pam updated 4/30/15 the consumer stated the manufacturer agreed to repair the vehicle if the consumer did not file a complaint with the department of transportation. Updated 10/23/2015
- Henderson, NV, USA
The contact owns a 2007 Mercedes Benz GL450. The contact stated while driving at an unknown speed, the seat heaters over heated causing the driver's seat to catch on fire. The contact suffered from burns. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 68,690.
- Brooklyn, NY, USA
Driver's seat turning from gray to yellow to brown. Wife and I noticed burning smell while using seat heater and noticed seat is burned. Notifying Mercedes Benz.
- Niceville, FL, USA
- Washington, DC, USA