10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 33,433 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle was parked in a parking lot. When we inserted the key in ignition; vehicle started to move forward itself. Luckily, there were not any cars in the front and we were able to stop the vehicle with foot brake.
- Katy, TX, USA
This vehicle, and all others Mercedes-Benz manufactures with an automatic transmission shift selector of this type need an added safety feature to disallow a shift from the neutral position to reverse or drive unless the brake pedal is depressed. After reaching over from the exterior of the drivers side window to turn the ignition to the on position to see which headlight was not functioning (as the display message stated), a slight apparent touch upward against the shift selector (located above the key and behind the steering wheel) engaged the vehicle in the reverse position causing the vehicle to reverse at approximately 5 mph for 15 feet and come to a crashing stop against an anchored metal post and fortunately not into any other vehicles, oncoming traffic, structures, and/or another individual. I sustained a minor injury to my left forearm as I unsuccessfully attempted to reach back over while the vehicle was in the reverse motion to turn the vehicle to the off position.
- Van Nuys, CA, USA
- Katy, TX, USA