We smelled smoke from under the passenger seat. We had the car in for a recall and service recently and didn-??t understand what was happening. Our three Children smelled the smoke too. Everyone exited the car and it burst into flames.

- Westerly , RI, USA

The electronic ignition switch either won't start the engine or will finally start after a long delay or after repeated attempts are made to turn the key and start the engine using either of the two electronic keys. The car has failed to start causing my wife to be stranded on numerous occasions and poses a serious safety problem. Mercedes has a service campaign #2013040001 that applies to this very vehicle to correct this very problem but I was told that my VIN number has not been included for this campaign. This is clearly a defective electronic ignition switch (eis) problem with most of these 2011 - 2012 vehicles as any google search will reveal.

- Talladega, AL, USA

This car was sold to me as a cpo vehicle from Mercedes Benz of greenwich with 32K miles in 2014. Since ownership all airbags have failed and been replaced except the recalled takata steering wheel air bag. The curtain air bags, rear airbags etc. Are now on the second replacement. The computer failed while driving and the dashboard went completely black and needed to be replaced. The dealership has told me that this year vehicle has continual problems and failures. It the sound like the car should have been recalled. I was told to sell the car privately since the value has plummeted.

- Pelham, NY, USA