I [XXX] own. The Mercedes Benz, it was in recall for the Air Bag, I took it to the Dealer at the Coral Gables Dealership of the Mercedes, 300 Almeria Ave, Coral Gables 33134. Phone (305)306-3549. and it was check. I was involved in an Accident on ([XXX]) went into a canal. 50 feet down, the Air Bag did not OPEN, the Brake did not brake properly the truck slip through the grass, and we end it in the Canal. I did not was advise the brake were in recall found out later on after the accident the GEIGO the insurance Company advise, but it was too late. I We were Born that Day my husband and me. I have picture of the accident; The check engine was on and off sometime like a year before or maybe more can't recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clewiston, FL, USA

Still waiting for defective takata airbag replacement. Have tried several times over the past couple years.

- Richmond, TX, USA

I have been calling Mercedes for going on 3 years about fixing this recall issue. I get a letter periodically pushing back my parts available date. The dealership always said they cannot provide any estimate on when the parts will be available. Finally, I received a letter from vice president of customer services christian trieber dated March 2019 regarding this "urgent-important safety recall 2019030018". it states that parts are now available and to schedule an appointment "immediately". I called and was put on what was probably a fake hold to 'check' part availability, and told the same thing I've been told time after time which is that parts are not available and no time estimate can be provided. The letter states that "safety is of utmost concern to Mercedes Benz", but that's a bit hard to believe at this point. This has to be the longest time ever taken to address as serious a safety issue as this. Can anything be done" is there no accountability to take care of this withing what has already been a ridiculously unreasonable amount of time" according to Mercedes Benz dealership in san diego, there is nothing that can be done but wait longer and hope for the best.

- San Diego, CA, USA

Since 2/2017 the supposed top quality brand Mercedes Benz has postponed the replacement of the defective tamara airbags. They are jeopardizing their customers lives. I spend $70 000 on this car to keep my family safe, but they rather spend millions in a formula E racing series that nobody watches then to replaces these dangerous airbags

- Prince Frederick, MD, USA

Takata recall - the recall originally came out in 2/2016, and at the time, it said a remedy was not yet available. I recently read another article about the recall and when I checked it still said a remedy wasn't available. That's three years they've had to fix it and they haven't.

- Ft. Worth, TX, USA

The contact owns a 2011 Mercedes-Benz GL450. The contact received a recall notification for NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of white plains (50 bank St, white plains, NY 10606, (914) 750-4148) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- White Planes, NY, USA

Takata recall: Mercedes Benz contacted via mail stating the airbag recall back in February 2017 for 2011 GL450. Mb stated that airbags will be replace no later than June 2017. I have contacted two different Mercedes Benz dealerships to have the airbag replace however; I was told that parts or the remedy was still not available. It's November 2018 and I am still waiting on a fixed, while I have to drive this very dangerous vehicle that has very high potential to kill me if I get into an accident.

- Honolulu, HI, USA

Takata recall: The recall was initiated February 9, 2016 and we are still waiting to have the airbags replaced. The wait time is excessive particularly because we live in a warmer climate.

- Raleigh, NC, USA

The takata airbags have been recalled since February 2016 with risk of injury or death. After 2.5 years, there is still no resolution and I am unable to get new airbags or confirm if my vehicle even has takata airbags. This is completely unacceptable.

- Dallas, TX, USA

I am the owner of this 2011 Mercedes-Benz GL450 for 7 years. In the past few years, I have been receiving the airbag recall notices from Mercedes-Benz. So far, no indication of when this recall will be taken care of. Obviously Mercedes-Benz doesn't care of its' customers' safety. I also appall that our government has no regulation in place to force the car manufacturer to fix this within a reasonable time frame. Is that because of the auto manufactures can afford strong lobbying in capital hill "I?!"!

- Morganville, NJ, USA

Takata recall. This car is used to Transport my grand kids around town. I also use it as a realtor to carry customers around. I am very concerned about the slow reaction from the Mercedes dealership and the liability I carry. I am concerned about the safety of my passengers. Please put some pressure on them to repair/replace these dangerous air bags.

- Jacksonville, FL, USA

The contact owns a 2011 Mercedes-Benz GL450. The contact stated that the passenger air bag indicator illuminated. The contact received notification of NHTSA campaign number: 116V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Mercedes-Benz of hempstead, 110 w graham ave, hempstead, NY 11550) and was informed that the remedy was not available and to wait until the notification informing her to bring the vehicle to the dealer. The manufacturer was notified and did not assist. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

- West Hempstead, NY, USA

Takata recall. Since 2/11/16 the remedy for the recall has not been available. When I purchased the vehicle on 11/10/17, remedy was still unavailable. How long before a remedy will be available? recall # 2016020003.

- Aurora, CO, USA

Takata recall. I received a notice of the recall approximately 2 years ago. We originally purchased the vehicle from flagship motorcars of lynnfield, MA but moved to Texas in November 2015. We had our Mercedes Benz GL450 serviced at Mercedes-Benz of the woodlands, tx at the beginning of 2016 and asked about getting the airbags replaced. We were told that they would contact us when the parts came in but they have never done so. We've checked in with them on two separate occasions but continue to be told that they still do not have the parts to replace the airbags for the recall.

- Spring, TX, USA

I have contacted Mercedes multiple times and also questioned each year when I have taken my vehicle in for service, always told the same....they have not received the replacement airbags. I have parked my vehicle because I am afraid to drive it.

- Millers Creek, NC, USA

Takata airbag still inside car, have been asking dealer for almost 3 years now to fix it, they state they have no parts" why hasn't this been fixed. Now I hear takata filed bankruptcy, so what happens now" shouldnt the dealers buy back the cars like VW did with the issue with mileage, this is a lot more serious, can cause death if in a crash and they cannot fix it.

- Forest Hill, MD, USA

The air bag has a hole/ damaged and Mercedes Benz is not fixing it... dangerous to drive and can cause death if not fixed immediately !

- Freeport, NY, USA

Takata recall. It has been almost 2 years and replacement airbags are still not available

- Sarver, PA, USA

Takata recall. The contact owns a 2011 Mercedes-Benz GL450. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact received a recall notice over a year ago. The dealer (american service center associates, 585 N glebe rd, arlington, va 22203 (703) 525-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clinton, MD, USA

Takata recall, parts are not available to replace in my 2011 Mercedes Benz GL450

- Renton, WA, USA