Were told by a mechanic at betten imports in grand rapids, mi, that the suspension was stuck in the 'low' position, causing the tires to become cupped and pitted. After keeping the vehicle for one week, betten's service manager said that it was bad tires and not the suspension. Only all season tires available for this body type are not adequate for winter driving, and make driving this vehicle in any precipitation hazardous. Driver had ups driver training experience, as well as, on the road sales driving experience. Vehicle bounces around the road and tires become cupped and pitted. Driver did not have these issues with any previous vehicle. Had to replace the tires three times before 44000 miles. We are not sure if this is really an issue with the tires, or if there is a suspension issue with this vehicle, specifically, or the model of this vehicle, in general. Very unsafe to drive in the winter.

- Byron Center, MI, USA