7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles

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problem #1

May 072015

GL450 8-cyl

  • 6,000 miles
You need to order a recall of Mercedes Benz GL450 (2014) (VIN [xxx]). I had to take the vehicle for repair because the brakes were locking when I drove back from san diego and several times I was close to hit other vehicles. In addition, this week my brakes started squealing and I had to wait until Friday (5/8/2015) to have the vehicle inspected. Now they tell me that at 16,000 it is normal for this car to be completely out of brakes (worn out) and that the caliper damaged the rotors and that they want me to pay $700 to replace the pads and rotors because they do not want to honor the warranty. I told them that this car was fully serviced a couple of months ago and they should have replaced the brake pads if they felt that they would be completely worn out. I have changed brake pads myself in the past as a hobby and I know very well brake pads last between 35,000 and 50,000 miles before the calipers hit the rotors. I think they don't want to admit that either they replaced my pads with used ones or that the pads are likely to crack and then the caliper damaged the rotors. This type of vehicle is a ship on a highway that could kill many people if the brake system fails while driving at the speed limit. This is a $90,000 car and is proven to be one of the unsafest vehicles on the road. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Trabuco Canyon, CA, USA