Hello, My car is experiencing a heavy fuel odor generated from the fuel rail and fuel injectors. I initiated a leak detection to verify the above-mentioned defect. I became aware the Mercedes Benz has a major issue with the fuel rail and fuel injectors that caused a safety & emission recall campaign 2022030003 that is launched to replace the fuel rail and fuel injectors on 139 Model Year 2016-2020 that included my car GLC-class vehicle. To my surprise my car VIN number was not listed and flagged in this campaign, and I am here informing Mercedes Bens that my vehicle fuel rail line and fuel injectors have shown to have a safety manufacture failure. According to the campaign issue, a leak may develop between the fuel line and the fuel injectors due to trapped debris from the production process, which could affect the safety and emissions of the vehicle. according to the documents of the campaign, trapped debris might damage the seal between the fuel rail and fuel injectors, which over the life of the vehicle, might result in a fuel leak into the engine compartment. leaking fuel from this area might contact hot parts of the engine and therefore a risk of fire cannot be ruled out. it seems that the fuel pressure deviation has exceeded the thresholds because the fuel odor is perceptible by me. I was hoping that Mercedes Benz will conduct a voluntary action and authorize my local Mercedes-Benz dealer to replace my affected vehicle's fuel rail and fuel injectors.
I had an appointment with Mercedes Benz of Stevens Creek and they established that my vehicle VIN number was not affected by the recall even though the defects exist on my vehicle. I reach out to Mercedes Benz USA , LLC and filed case # 14004604 but they elected not to take responsibility to repair the vehicle.
The USA Mercedes case manager informed me that Mercedes USA did not include all vehicles sold in their USA market but selected where vehicles were assembled/manufactured and will not cover any defected engines or engine parts.
I took the car to My local Firestone Repair Shop who, at my repair costs, replaced all the all the fuel injectors O-Rings with original Mercedes Bens original parts and replaced a couple of fuel lines clamps but the problem is not yet resolved and the smell in consistent.
I guess, Consumer safety/protections is not of concerns to Mercedes Bens USA am afraid to have a fire in my car due to the fuel smell & leak.
Hello, My car is experiencing a heavy fuel odor generated from the fuel rail and fuel injectors. I initiated a leak detection to verify the above-mentioned defect. I became aware the Mercedes Benz has a major issue with the fuel rail and fuel injectors that caused a safety & emission recall campaign 2022030003 that is launched to replace the fuel rail and fuel injectors on 139 Model Year 2016-2020 that included my car GLC-class vehicle. To my surprise my car VIN number was not listed and flagged in this campaign, and I am here informing Mercedes Bens that my vehicle fuel rail line and fuel injectors have shown to have a safety manufacture failure. According to the campaign issue, a leak may develop between the fuel line and the fuel injectors due to trapped debris from the production process, which could affect the safety and emissions of the vehicle. according to the documents of the campaign, trapped debris might damage the seal between the fuel rail and fuel injectors, which over the life of the vehicle, might result in a fuel leak into the engine compartment. leaking fuel from this area might contact hot parts of the engine and therefore a risk of fire cannot be ruled out. it seems that the fuel pressure deviation has exceeded the thresholds because the fuel odor is perceptible by me. I was hoping that Mercedes Benz will conduct a voluntary action and authorize my local Mercedes-Benz dealer to replace my affected vehicle's fuel rail and fuel injectors.
I had an appointment with Mercedes Benz of Stevens Creek and they established that my vehicle VIN number was not affected by the recall even though the defects exist on my vehicle. I reach out to Mercedes Benz USA , LLC and filed case # 14004604 but they elected not to take responsibility to repair the vehicle.
The USA Mercedes case manager informed me that Mercedes USA did not include all vehicles sold in their USA market but selected where vehicles were assembled/manufactured and will not cover any defected engines or engine parts.
I took the car to My local Firestone Repair Shop who, at my repair costs, replaced all the all the fuel injectors O-Rings with original Mercedes Bens original parts and replaced a couple of fuel lines clamps but the problem is not yet resolved and the smell in consistent.
I guess, Consumer safety/protections is not of concerns to Mercedes Bens USA am afraid to have a fire in my car due to the fuel smell & leak.
- Nizar C., San Jose, US