5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,422 miles

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problem #2

Jul 312023

GLC300

  • 32,831 miles
The contact owns a 2017 Mercedes-Benz GLC300. The contact stated while activating the front windshield wipers, the wiper blades started scratching the front windshield. The vehicle was taken to the dealer and the front windshield was replaced. The contact stated that the failure occurred several times before the failure was corrected. On another occasion while entering the front driver side door, the contact became aware that the extended bar in the seat had protruded through the seat cover. The vehicle was taken to the dealer and the contact was informed that the front driver-??s side seat needed to be replaced. The vehicle was repaired but the contact stated that the failure had occurred several times before the failure was corrected. On another occasion, the contact became aware that there was fluid leaking from the vehicle. The contact examined the vehicle and notice that the windshield washer fluid was leaking from the washer fluid reservoir. The vehicle was taken to an independent mechanic and was informed that the windshield washer fluid reservoir needed to be replaced. The contact was advised to contact the local dealer. The vehicle was taken to the dealer who stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer. The failure mileage was 32,831.

- Lake Worth, FL, USA

problem #1

Nov 142018

GLC300

  • 12 miles
When the vehicle is in motion, or still, the driver's side cover for the seatbelt/airbag will not stay attached. This is located on the driver's seat and is visible when entering and exiting the car. I am not really concerned about the cosmetic issue as much as the safety issue. With the side impact airbags, this is a safety hazard. If the bag deploys who knows what will happen to the floating part" will the airbag, or seatbelt even deploy, or work as it should" this is also a safety issue because you can be injured by the hard plastic that is hanging there. The piece can also get caught under our feet while driving as it does not stay in place. I reported this the 3rd day and had it repaired 3 other times. I have had my car and it has been in place only 5 days in 2 years, 2 months and 30 days. The new loaner they gave me had the same issue and the porters report they never stay on. The car was in for service for this issue 4 times in the first 20 months I owned it. It could have been weekly if I would have not just lived with it in between services that were needed and taken it in again for service and the issue.

- Houston, TX, USA