Technical Service Bulletins (TSBs) for the 2019 GLC350E are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #LI46.10-P-077314

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249495

      Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Read More »

    • TSB #LI46.10-P-077313

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249482

      The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »

    • TSB #LI46.35-P-062791

      Date Announced:
      NOV 07, 2022
      NHTSA ID:
      #10227142

      Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      SEP 12, 2022
      NHTSA ID:
      #10222461

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »

    • TSB #LI46.15-P-075284

      Date Announced:
      SEP 12, 2022
      NHTSA ID:
      #10222462

      Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI46.35-P-062791

      Date Announced:
      JUN 13, 2022
      NHTSA ID:
      #10214958

      Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. Read More »

    • TSB #LI46.35-P-062791

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10213048

      Complaint 1. Vibrations noticeable in steering wheel when front axle is excited while driving at a speed above 40 mph over an obstacle. Read More »

    • TSB #LI46.15-P-071669

      Date Announced:
      SEP 16, 2020
      NHTSA ID:
      #10181128

      Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column Read More »

    • TSB #LI46 35-P-070153

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164807

      Assessment of actuating and operating noise from steering Read More »

    • TSB #LI46.35-P-062292

      Date Announced:
      JUN 10, 2016
      NHTSA ID:
      #10136062

      Vehicle wanders to the left or right. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER

    SUSPENSION

    • TSB #LI32.33-P-070817

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10231024

      Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. Read More »

    • TSB #LI32.25-P-066246

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217154

      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »

    • TSB #LI32 25-P-069660

      Date Announced:
      APR 09, 2019
      NHTSA ID:
      #10160627

      G Facelift 2018: Knocking noises from rear area on rough roads Read More »

    SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

    • TSB #NCU-2020060019

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10178743

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles ... Read More »

    BRAKES (PWS)

    ENGINE (PWS)

    • TSB #LI4770P073121

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10202522

      Vehicle does not start after charging process Read More »

    • TSB #NCU-2020080005

      Date Announced:
      AUG 14, 2020
      NHTSA ID:
      #10179973

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not ... Read More »

    • TSB #LI54 30-P-069456

      Date Announced:
      APR 02, 2019
      NHTSA ID:
      #10160621

      Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit Read More »

    • TSB #LI54-30-P-069456

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155144

      Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit Read More »

    ENGINE AND ENGINE COOLING

    • TSB #LI07.70-P-070763

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10246281

      Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Read More »

    • TSB #ELW -Intake Line

      Date Announced:
      SEP 22, 2023
      NHTSA ID:
      #10243565

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your ... Read More »

    • TSB #LI01.20-P-076894

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243308

      Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 a?? Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve ... Read More »

    • TSB #ELW- Intake Line

      Date Announced:
      AUG 24, 2023
      NHTSA ID:
      #10241531

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the intake line assembly in ... Read More »

    • TSB #LI20.10-P-075943

      Date Announced:
      FEB 23, 2023
      NHTSA ID:
      #10232326

      Complaint Check engine light illuminated Red coolant warning in instrument cluster Fault codes U019F00 or U019F87 stored in PTCU (N127) Cause Electric coolant pump communication Remedy 1-Check electric connections on electric ... Read More »

    • TSB #LI20.10-P-074508

      Date Announced:
      JUL 13, 2022
      NHTSA ID:
      #10217151

      Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Read More »

    • TSB #LI09.00-P-074093

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206077

      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »

    • TSB #LI2700P073106

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10202530

      Remote start causing CEL and U012600. Read More »

    • TSB #LI54-30-P-069456

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162186

      Model series 253: Engine indicator lamp active and fault code P261029 stored in engine control unit Read More »

    • TSB #LI05.10-P-049909

      Date Announced:
      JUN 09, 2015
      NHTSA ID:
      #10135867

      Engine noises after engine start Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #ELW- Intake Line

      Date Announced:
      AUG 24, 2023
      NHTSA ID:
      #10241531

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the intake line assembly in ... Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #LI01.20-P-076894

      Date Announced:
      SEP 12, 2023
      NHTSA ID:
      #10243308

      Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 a?? Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve ... Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #NCU-EW Pressure

      Date Announced:
      JAN 18, 2024
      NHTSA ID:
      #10249543

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (MBUSA) is extending the warranty coverage for the pressure sensor in certain ... Read More »

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    • TSB #Launch EW NCU

      Date Announced:
      JUL 30, 2021
      NHTSA ID:
      #10199787

      Launch EW NCU - Low Pressure Fuel Hose MY 15-17 205 213 253 172 Read More »

    • TSB #SC-2020080021

      Date Announced:
      SEP 11, 2020
      NHTSA ID:
      #10181201

      Replace exhaust gas cleaning information label Read More »

    • TSB #LI47.20-P-054958

      Date Announced:
      JUL 01, 2013
      NHTSA ID:
      #10167553

      Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    POWER TRAIN

    • TSB #Launch NCU 20201

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10191259

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 GLC-Class, and GLE-Class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the ... Read More »

    • TSB #P-SC-2020020007

      Date Announced:
      FEB 13, 2020
      NHTSA ID:
      #10172685

      Update Transmission Control Unit SW (VGS) Read More »

    • TSB #P-SC-2017010001

      Date Announced:
      JAN 11, 2017
      NHTSA ID:
      #10135786

      Perform SCN Coding in Transmission Control Module Read More »

    • TSB #LI09.40-P-064267

      Date Announced:
      JUN 13, 2016
      NHTSA ID:
      #10136063

      Rattling noises in area of 2-stage turbocharger, OM651 Read More »

    HYBRID PROPULSION SYSTEM

    ELECTRICAL SYSTEM

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #NCU-OTA Comm Mod

      Date Announced:
      JAN 29, 2024
      NHTSA ID:
      #10249540

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »

    • TSB #NCU-OTAcommNoMMC

      Date Announced:
      JAN 18, 2024
      NHTSA ID:
      #10249726

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »

    • TSB #OTA-Comm Mod SW

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248195

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #OTA-Head Unit SW

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248203

      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the ... Read More »

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI82.60-P-075292

      Date Announced:
      SEP 08, 2022
      NHTSA ID:
      #10222481

      Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Read More »

    • TSB #LI82.85-P-075223

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10219254

      Complaint In an initial quick test, DTC B238A00 "Fan 2 of the control unit has malfunctioned" may be active and/or stored in the MBUX Multimedia System (A26/17) Cause Current MBUX Multimedia System (A26/17) software release ... Read More »

    • TSB #ELW-AccelPedal

      Date Announced:
      JUL 01, 2022
      NHTSA ID:
      #10217216

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 ... Read More »

    • TSB #LI40.15-P-074659

      Date Announced:
      APR 01, 2022
      NHTSA ID:
      #10210926

      Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Read More »

    • TSB #LI54.10-P-071499

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209877

      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »

    • TSB #LI82.85-P-069961

      Date Announced:
      FEB 24, 2022
      NHTSA ID:
      #10208745

      Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »

    • TSB #LI68.05-P-060306

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10207198

      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »

    • TSB #LI68.05-P-060307

      Date Announced:
      JAN 09, 2022
      NHTSA ID:
      #10207199

      Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI8285P073418

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10205813

      On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable. Read More »

    • TSB #LI4770P073121

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10202522

      Vehicle does not start after charging process Read More »

    • TSB #LI08.00-P-072749

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195220

      For plug in hybrid and electric variants: Complaints about the electric range Read More »

    • TSB #LI82.85-P-071394

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10189407

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »

    • TSB #LI83.20-P-072178

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187784

      The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Read More »

    • TSB #LI82.85-P-069381

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187785

      The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »

    • TSB #LI54.65-P-071267

      Date Announced:
      MAY 21, 2020
      NHTSA ID:
      #10176662

      Fault code B223209 is logged in the parking control unit Read More »

    • TSB #LI54.30-P-069456

      Date Announced:
      NOV 19, 2019
      NHTSA ID:
      #10169592

      Model series 253: Time/date and trip computer reset and/or check engine light in instrument cluster with DTC P261029 in ME Read More »

    • TSB #LI54 30-P-069456

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162616

      Model series 253 modification year 18/1: Engine indicator lamp active and fault code P261029 stored in engine control unit Read More »

    • TSB #LI54 30-P-069742

      Date Announced:
      JUN 18, 2019
      NHTSA ID:
      #10162611

      Head-up display (HUD) code 463 ? lines on the display, display flickers Read More »

    • TSB #LI82 85-P-069725

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160727

      COMAND Online (code 531): Wrong date in system settings, incorrect time in instrument cluster Read More »

    • TSB #LI54 30-P-069456

      Date Announced:
      APR 02, 2019
      NHTSA ID:
      #10160621

      Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit Read More »

    • TSB #LI54-30-P-069456

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155144

      Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit Read More »

    • TSB #LI54-30-P-069433

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10155134

      A welcome image is not shown on the instrument cluster. Read More »

    • TSB #LI82.85-P-067581

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10135440

      Message "SOS - Service Not Activated" in instrument cluster Read More »

    • TSB #LI54.10-P-060374

      Date Announced:
      MAY 23, 2016
      NHTSA ID:
      #10135707

      Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged Read More »

    • TSB #LI54.10-P-060374

      Date Announced:
      MAY 13, 2016
      NHTSA ID:
      #10135693

      Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #LI83-70-P-064480

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162197

      "High-voltage battery warning message" in instrument cluster Read More »

    • TSB #LI54-30-P-069456

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155144

      Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit Read More »

    • TSB #LI54-30-P-069143

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10155145

      BR253 without navigation: time and date automatically reset themselves independently and randomly Read More »

    • TSB #LI54-30-P-069433

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10155134

      A welcome image is not shown on the instrument cluster. Read More »

    • TSB #LI8370P0644803

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10205252

      High voltage battery warning message in instrument cluster. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI2700P073106

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10202530

      Remote start causing CEL and U012600. Read More »

    • TSB #NCU-2020080005

      Date Announced:
      AUG 14, 2020
      NHTSA ID:
      #10179973

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not ... Read More »

    • TSB #NCU-2020060019

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10178743

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles ... Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    EXTERIOR LIGHTING:HEADLIGHTS

    VISIBILITY

    • TSB #NCU-2023060003

      Date Announced:
      JUN 15, 2023
      NHTSA ID:
      #10238437

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning ... Read More »

    • TSB #LI83.30-P-073900

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207201

      Complaint Insufficient cooling capacity and/or noises from refrigerant compressor Cause Under analysis Remedy In order to detect the fault, please perform the following test steps: 1. Read More »

    • TSB #LI72 40-P-069934

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162631

      Outside mirror folding out/in nonfunctional Read More »

    • TSB #LI82.10-P-064172

      Date Announced:
      JUN 07, 2016
      NHTSA ID:
      #10136055

      Headlamp lights up sporadically Read More »

    STRUCTURE

    • TSB #LI72.00-P-075481

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10227145

      Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and ... Read More »

    • TSB #LI72.00-P-075481

      Date Announced:
      OCT 24, 2022
      NHTSA ID:
      #10225820

      Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline ... Read More »

    • TSB #SC-2019090013

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171662

      Perform Cavity Preservation Read More »

    STRUCTURE:BODY:TAILGATE

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    STRUCTURE:BODY:TRUNK LID

    STRUCTURE:INTERIOR PANELS:DOOR

    LATCHES/LOCKS/LINKAGES

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    TIRES

    WHEELS

    • TSB #LI40.15-P-074659

      Date Announced:
      APR 01, 2022
      NHTSA ID:
      #10210926

      Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Read More »

    SEATS

    • TSB #LI91.18-P-077075

      Date Announced:
      DEC 04, 2023
      NHTSA ID:
      #10248162

      Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »

    COMMUNICATION

    • TSB #LI82.85-P-069381

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187785

      The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    EQUIPMENT

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI20.10-P-074508

      Date Announced:
      JUL 13, 2022
      NHTSA ID:
      #10217151

      Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Read More »

    • TSB #LI32.25-P-066246

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217154

      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI2700P073106

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10202530

      Remote start causing CEL and U012600. Read More »

    • TSB #LI83.20-P-072178

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187784

      The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Read More »

    • TSB #LI82.85-P-069381

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187785

      The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. Read More »

    • TSB #LI83.10-P-069466

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10183244

      Vehicle interior whistling noises (also stationary)/high cabin interior pressure Read More »

    • TSB #LI82.85-P-070744

      Date Announced:
      JAN 14, 2020
      NHTSA ID:
      #10171646

      Audible fan noise from area of center console Read More »

    • TSB #SC-2019090013

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10171662

      Perform Cavity Preservation Read More »

    • TSB #LI82.85-P-070516

      Date Announced:
      DEC 23, 2019
      NHTSA ID:
      #10170545

      MBUX multimedia system: Mercedes-Benz service stations not available in Navigation menu Read More »

    • TSB #LI54-30-P-069143

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10155145

      BR253 without navigation: time and date automatically reset themselves independently and randomly Read More »

    • TSB #LI82 60-P-068381

      Date Announced:
      JUL 11, 2018
      NHTSA ID:
      #10151933

      Audio 20: Playback stops when a track is changed. Read More »

    • TSB #LI82 60-P-068377

      Date Announced:
      JUL 10, 2018
      NHTSA ID:
      #10151932

      Audio 20: SD card with audio files is not read Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #LI8270P071024

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205803

      The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205811

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10205810

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10205809

      The customer may note that the Dashcam feature is inoperable with one of the following complaints: Read More »

    • TSB #LI82-85-P-069874

      Date Announced:
      MAY 30, 2019
      NHTSA ID:
      #10162205

      MBUX multimedia system: No vehicle image in menu settings Read More »

    • TSB #LI54-30-P-069143

      Date Announced:
      MAY 09, 2019
      NHTSA ID:
      #10162201

      Model series 253 without navigation: Time and date and/or trip computer reset automatically and without obvious cause Read More »

    • TSB #LI54-30-P-069143

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10155145

      BR253 without navigation: time and date automatically reset themselves independently and randomly Read More »

    • TSB #LI82 60-P-068381

      Date Announced:
      JUL 11, 2018
      NHTSA ID:
      #10151933

      Audio 20: Playback stops when a track is changed. Read More »

    • TSB #LI82 60-P-068377

      Date Announced:
      JUL 10, 2018
      NHTSA ID:
      #10151932

      Audio 20: SD card with audio files is not read Read More »

    • TSB #LI54.30-P-066875

      Date Announced:
      DEC 08, 2017
      NHTSA ID:
      #10134794

      Clock is slow in vehicles without navigation Read More »

    • TSB #LI8285P0602587

      Date Announced:
      AUG 29, 2016
      NHTSA ID:
      #10205240

      Reset the customer-specific data and perform a software update of the AUDIO20 control unit. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI8260P0646761

      Date Announced:
      AUG 15, 2016
      NHTSA ID:
      #10205230

      CD/DVD No longer ejected or drawn in. Read More »

    • TSB #LI54.00-P-064149

      Date Announced:
      MAY 23, 2016
      NHTSA ID:
      #10135708

      Failure of stereo multifunction camera Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI8285P069961

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10205806

      Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    • TSB #LI8285P0633424

      Date Announced:
      NOV 29, 2016
      NHTSA ID:
      #10205242

      Navigation system permanently displays "Activating". Read More »

    • TSB #LI8285P0633423

      Date Announced:
      AUG 25, 2016
      NHTSA ID:
      #10205241

      Navigation system permanently displays "Activating". Read More »

    • TSB #LI8285P0647651

      Date Announced:
      AUG 25, 2016
      NHTSA ID:
      #10205247

      Traffic information service and posibly the voice control, nonfunctional after navigation software update. Read More »

    • TSB #LI54.00-P-064149

      Date Announced:
      MAY 23, 2016
      NHTSA ID:
      #10135708

      Failure of stereo multifunction camera Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI82.70-P-071372

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179961

      Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    • TSB #LI82.70-P-071372

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179961

      Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »

    EQUIPMENT:OTHER:LABELS

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #LI20.10-P-074508

      Date Announced:
      JUL 13, 2022
      NHTSA ID:
      #10217151

      Complaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI83.10-P-069466

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10183244

      Vehicle interior whistling noises (also stationary)/high cabin interior pressure Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    • TSB #LI82.85-P-071394

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10189407

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »

    UNKNOWN OR OTHER