2019 Mercedes-Benz GLE350
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2019 GLE350 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #LI46.10-P-077314
Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Read More »
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TSB #LI46.10-P-077313
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »
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TSB #LI46.35-P-075933
Complaint Knocking noises from area of steering gear, particularly when decelerating or accelerating. Cause - Remedy Please create a TIPS case with informative videos and send this to the responsible MPC. Read More »
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TSB #LI46.35-P-075512
Complaint No power steering available following engine start, warning message and indicator lamp "Steering" active in instrument cluster. Fault code P063500: "The electric power steering has a malfunction. Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
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TSB #LI46.15-P-070510
Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Read More »
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TSB #LI4635P073052
Noticeable Vibrations At Steering Wheel Read More »
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TSB #LI32.50-P-072071
1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »
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TSB #LI46.15-P-058505
Creaking noise when making vertical or longitudinal adjustment to electrical steering column Read More »
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TSB #LI46.11-P-071594
Steering wheel heater and/or Distronic function limited Read More »
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TSB #LI46.11-P-071594
Steering wheel heater and/or Distronic function limited Read More »
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TSB #NCU-2023030011
Check upper transverse control arm of front axle on left and right, replace upper transverse control arm if necessary Read More »
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TSB #LI32.50-P-075055
Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. Read More »
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TSB #LI32.50-P-074719
Complaint Fault message, suspension, max. 50 mph in instrument cluster. "i" - Fault code "ERR_INF2_CORE2CORE_COMM_FAILURE" = true is stored in the quick test and/or current. Read More »
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TSB #LI32.50-P-074719
Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Read More »
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TSB #LI32.50-P-072071
Noise Complaints Relating To The eSuspension Read More »
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TSB #LI32.50-P-072071
1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »
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TSB #LI32.40-P-072070
Warning display message for eSuspension, various causes and remedies listed. Read More »
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TSB #LI32.34-P-058735
Rumbling noises from the area of the front axle. Read More »
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TSB #LI32.20-P-057942
Thumping noises from front axle when driving over bumps on road. Read More »
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TSB #LI42.15-P-071414
V167 front brake squeal with option code P31 Read More »
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TSB #LI47.50-P-070263
Check engine light on and FC P146264 sto- red in engine and fuel pump control units Read More »
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TSB #LI54.10-P-071596
Vehicle does not start / Vehicle cannot be un- locked - starter battery may be discharged Read More »
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TSB #LI20.40-P-070996
Complaint Yellow coolant warning system message appears in instrument cluster. Fault code P048392 or P048397 present in N127 Powertrain Control Unit. Cause Faulty communication between fan and control unit N127-PTCU. Read More »
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TSB #LI18.00-P-073137
Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »
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TSB #SC- 202110017
The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. Read More »
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TSB #LI09.00-P-074093
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »
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TSB #LI0761P072259
Customer complains that check engine light is on. Read More »
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TSB #NCU-2016060016
Replace charge air hose between charge air cooler and turbocharger Read More »
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TSB #LI0702P0547173
Ticking or pulsing noise from high-pressure pump and/or fuel injectors. Read More »
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TSB #LI1830P0597123
Gasket may settle causing a slight oil leak. Read More »
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TSB #LI2000P073432
Yellow "Coolant" message in instrument cluster. Read More »
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TSB #LI20.40-P-070996
Engine Cooling Fan, model 167 Read More »
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TSB #LI8860P073470
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »
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TSB #LI47.50-P-070263
Check engine light on and FC P146264 sto- red in engine and fuel pump control units Read More »
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TSB #SC-2020080021
Replace exhaust gas cleaning information label Read More »
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TSB #LI47.10-P-068407
Fuel tank overfilling due to malfunctioning fill station dispenser- model series 167, 177, 118, 247 Read More »
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TSB #LI8860P073470
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »
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TSB #NCU-2021070020
Launch NCU 2021070020- Perform SCN coding in powertrain control unit Read More »
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TSB #Launch NCU 20201
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 GLC-Class, and GLE-Class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the ... Read More »
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TSB #LI54.21-P-071486
Offroad score function in head unit implausible Read More »
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TSB #NCU-OTA Comm Mod
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »
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TSB #NCU-OTAcommNoMMC
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »
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TSB #OTA-Comm Mod SW
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »
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TSB #OTA-Head Unit SW
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the ... Read More »
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TSB #LI82.85-P-076800
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
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TSB #NCU-HU SW Update
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
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TSB #LI82.85-P-076799
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
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TSB #LI82.20-P-074734
Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Read More »
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TSB #LI72.20-P-075746
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #LI82.60-P-075292
Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Read More »
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TSB #LI82.85-P-075044
Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »
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TSB #LI91.12-P-073742
Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure ... Read More »
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TSB #LI54.10-P-071499
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »
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TSB #LI82.85-P-069961
Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »
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TSB #LI68.05-P-060306
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »
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TSB # LI82.85-P-06996
MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »
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TSB #LI54.10-P-06968
"Functional impairment of 48 V on-board electrical system " Read More »
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TSB #LI08.00-P-072749
For plug in hybrid and electric variants: Complaints about the electric range Read More »
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TSB #LI82.85-P-071394
In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »
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TSB #NCU-2020110017
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 Platform) vehicles, the software for the on-board ... Read More »
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TSB #LI54.10-P-069698
Functional impairment of 48 V on-board electrical system Read More »
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TSB #LI00.20-P-070791
Invalid "service due" instrument cluster message, head unit pop-up, or MMC service lead email Read More »
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TSB #LI42 47-P-069817
Message in instrument cluster "Unavailable! - ESP - Service Required" Read More »
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TSB #LI8330P0646722
Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically. Read More »
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TSB #LI8330P0646721
Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically. Read More »
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TSB #LI54.10-P-071499
Xentry Battery Tester results disagree with workshop assessment Read More »
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TSB #LI54.10-P-071596
Vehicle does not start / Vehicle cannot be un- locked - starter battery may be discharged Read More »
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TSB #LI82.85-P-076800
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »
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TSB #LI2000P073432
Yellow "Coolant" message in instrument cluster. Read More »
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TSB #NCU-HU SW Update
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
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TSB #LI54.21-P-071486
Offroad score function in head unit implausible Read More »
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TSB #LI54.10-P-071499
Xentry Battery Tester results disagree with workshop assessment Read More »
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TSB #LI72.00-P-072603
Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises Read More »
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TSB #S-B-67.00-29
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly. Read More »
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TSB #LI7200P072603
Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Read More »
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TSB #LI77.21-P-072113
Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles Read More »
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TSB #LI65.20-P-076327
Complaint Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain. Read More »
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TSB #LI68.10-P-075301
Complaint Metallic noises from area of instrument panel Cause Due to a possible drop in torque at the screw connection of the NVH struts in the engine compartment (see picture in the attachment), noises may be perceived in the area of ... Read More »
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TSB #LI7200P072603
Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Read More »
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TSB #LI6320P073629
Model series 167 noise on B/C/D pillars. Read More »
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TSB #LI72.20-P-075746
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »
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TSB #P-SC-2020020001
Information Label on Tire Sealant Read More »
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TSB #LI91.18-P-077075
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
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TSB #LI91.18-P-071629
Complaint On vehicles with "ARTICO man-made leather upholstery" or "ARTICO man-made leather upholstery / DINAMICA microfiber - black (601A)" the material of the seat side bolster can tear. Read More »
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TSB #LI91.12-P-073742
Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure ... Read More »
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TSB #LI6320P073629
Model series 167 noise on B/C/D pillars. Read More »
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TSB #LI82.85-P-071453
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »
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TSB #LI82.85-P-076799
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »
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TSB #LI46.15-P-063353
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »
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TSB #LI32.50-P-075055
Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. Read More »
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TSB #LI46.15-P-070510
Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Read More »
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TSB #LI82.85-P-075044
Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »
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TSB #LI18.00-P-073137
Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »
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TSB #LI82.85-P-068846
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »
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TSB #LI4635P073052
Noticeable Vibrations At Steering Wheel Read More »
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TSB #LI32.50-P-072071
1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »
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TSB #LI32.40-P-072070
Warning display message for eSuspension, various causes and remedies listed. Read More »
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TSB #LI68.20-P-070037
Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167 Read More »
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TSB #NCU-2016060016
Replace charge air hose between charge air cooler and turbocharger Read More »
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TSB #LI80 61-P-069914
Vehicle is temporarily unable to be locked or unlocked using Keyless-Go Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »
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TSB #LI8270P073025
Insufficient charging or no wireless charging with iPhone 12. Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »
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TSB #LI8285P073387Ver
The customer may note that the Dashcam feature is inoperable with one of the following complaints: Read More »
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TSB #LI82.85-P-068846
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »
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TSB # LI82.85-P-06996
MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »
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TSB #LI8285P069961
Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »
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TSB #LI82.85-P-072730
New map data cannot be downloaded by the customer from the Mercedes me PortalNew map data cannot be downloaded by the customer from the Mercedes me Portal Read More »
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TSB #LI82.85-P-071453
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »
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TSB #LI82.70-P-071372
Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »
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TSB #LI82.70-P-071372
Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »
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TSB #P-SC-2020020001
Information Label on Tire Sealant Read More »
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TSB #LI32.50-P-075055
Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. Read More »
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TSB #LI82.85-P-068846
"Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »
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TSB #LI4635P073052
Noticeable Vibrations At Steering Wheel Read More »
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TSB #LI41.10-P-071497
Loss of grease from propeller shaft boot Read More »
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TSB #LI82.85-P-071394
In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »
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TSB #LI6320P073629
Model series 167 noise on B/C/D pillars. Read More »
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TSB #LI1830P0597123
Gasket may settle causing a slight oil leak. Read More »