10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
What component or system failed or malfunctioned, and is it available for inspection upon request" THE BRAKES & EMERGENCY BRAKES - YES - THE CAR WAS TOWED TO MERCEDES How was your safety or the safety of others put at risk? THE CAR COULD & DID NOT STOP Has the problem been reproduced or confirmed by a dealer or independent service center? MERCEDES TOOK THE CAR OVER A MONTH AGO. NO ONE EVER CALLS ME BACK AND THEY GAVE 3 CASE NUMBERS - I HAVE MADE OVER 16 CALLS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. THE DEALER WHERE THE CAR IS SAYS MERCEDES HAS NOT CONTACTED THEM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" NO WARNING - NO AVOIDANCE - NO BRAKES - THE BRAKES GOT SOFT OR LIKE A SPONGE, YOU HAD TO GO TO THE FLOOR - THEN THEY FAILED. - I DID GET A CAMERAS NOT WORKING WARNING AT TIMES - AS WELL AS THE CAR SWERVING AWAY FROM THINGS THAT WERE NOT THERE.
- Bonita Springs, FL, USA
front brakes make a grinding metal noise during slow motion applying breaks. i been in to the dealer ship multiple times about the issue and they replace the breaks pad and rotor, still have the same issue time down the road.
- Elk Grove, CA, USA
- Bonita Springs, FL, USA