Vehicle (72,000 miles) sent an email message that the "starter battery is critical". Drove it to Mercedes Benz Cary (NC). Original battery replaced ($538). Two days later, another "starter battery critical" message arrived. Vehicle wouldn't start. Mercedes Roadside sent a flatbed, jump started the vehicle, loaded it and took it to Mercedes Cary. I was required to authorize two hours of diagnostic works (+/- $450). Evidently, Mercedes Cary performed some software updates. Waiting for final invoice and software details.

- Pinehurst, NC, USA

The contact owns a 2020 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Yardley, PA, USA

When my wife got into vehicle first thing in the morning after it sitting all night in the garage, she smelled a foul smell. As she was driving, she opened all the windows to dissipate the smell and turned in the heater because wit was cold that morning. After about ten to twelve minutes of driving, she noticed the check engine light came on and the car started shaking. She pulled over and exited vehicle. As soon as she got out the vehicle started smoking and caught fire. The vehicle is a total loss.

- Peyton, CO, USA

Display indicated 'system suspended' twice today. Concerned ? but SUV drove fine

- Old Bridge, NJ, USA

While driving in a parking lot at a low speed my car turned off by itself I kept pushing on the accelerator but I realized the car is not moving, it had shot off by itself. I turned the car on manually and then worked. It was a terrifying situation. I kept thinking what if I was on the freeway and my car had turned off while the moving traffic was about 70 miles. I contacted mercedez bez and I was told it might have been a glich and that they could not duplicate it. I feel that is a very dangerous glich.

- Danville, CA, USA

Have had into dealership multiple times for radio/backup camera /navigation screen goes blank and does not appear for sometimes up to 1-2 days car had been turned off prior.

- Coopersburg, PA, USA