The contact owns a 2014 Mercedes Benz GLK250. The contact stated while driving at a slow speed and seeking a parking spot, the vehicle accelerated independently and caused her to crash into a parked vehicle. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated she did not sustain any injuries and her daughter (front passenger side) was feeling dizzy but declined to seek medical attention. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000. The consumer was told to obtain a EDR from Mercedes who than stated, you have to request that information from the officer who filed the report to request a subpoena from a Judge, but the request was denied by the officer. Also, the vehicle was deemed as totaled but the air bags did not deploy. UPDATE: 07/01/2023- This letter is a follow-up to my initial telephone complaint over 4 ? months ago filed with NHTSA concerning the uncontrollable acceleration of my vehicle on January 6, 2023, resulting in a collision with a parked vehicle. The details are again attached for your review in the following correspondence: -??March 31, 2023 update and completed DOT Owner's Questionnaire -??February 18, 2023 update -??April 20, 2023 letter from Mercedes Benz -??My accident photos -??Police Report and other supporting documentation

- Brewster, MA, USA