10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,496 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Blue tec system for diesel fuel emissions in my 2014 Mercedes Benz Glk250 model is inherently flawed with repeated failures that cause the car to "go limp" (unable to start after 10 or less starts when there is a failure in the blue tec system.) as a result, the car is not only unreliable, it is unsafe should the car "go limp" when needed for emergency or on a road trip or unable to drive out of an unsafe area, etc., since only a Mercedes Benz dealer can re-set the system after repairs so that the car will start again. To date (5/16/19) my 2014 Glk250 has 28,388 miles and has been returned to the dealer 6 times (first time, Dec. 6, 2014 and 5 more times since) due to the electronic warning message "10 remaining starts/add blue" which has always turned out to be an electronic failure in the blue tec system. The message may appear when the car is parked and the ignition is turned on or while driving. Sometimes, the check engine light may first appear followed by the "remaining starts" message a few days later. There is no logic or set sequence. And when it appears, there is no alternative but to immediately go to the dealer for repairs and to re-set the computer so the count down stops and the car can be started. The reason this is not a widely known problem is that there were not many glk 250 blue tec cars sold in the U.S. and Mercedes Benz no longer builds this model and has stopped offering diesel passenger cars in the U.S. for more information on complaints, see link.: https://mbworld.org/forums/glk-class-X204/517220-2014-Glk250-continued-issues-beware.html note: The date below is the start date of the blue tec problem for my car and the milage below was for the first time the car was taken to the dealer to fix the problem followed by 5 more times afterwards since 12/6/14
- Coral Gables, FL, USA
"spontaneous sunroof explosion" - my 2013 Mercedes Glk250 bluetec experienced a spontaneous sunroof explosion while driving on the highway at highway speeds. An accident nearly occurred as a result of the gunshot like impact experienced inside the cabin of the vehicle as a result of the sunroof explosion. I had several chards of glass embed in my skin and in my eye, as the explosion produced an ultra fine dust of safety glass particles that were unavoidable. No impact debris or foreign object was attributable to the cause of the explosion, hinting at manufacturer defect.
- Tulsa, OK, USA
- Glenwood Springs, CO, USA