10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
39,306 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Oct 052018

GLK350

  • miles
Steering column module electrical causing the car inoperative. I turned the ignition and no sound. The dashboard did not light up. I could not get the car towed because the wheel locked. I had to request a tow that handles this type of issue.

- Upper Drby, PA, USA

problem #7

Jun 192018

GLK350

  • 121,399 miles
The eis (ignition switch) failed. This caused the vehicle to have a no-start condition. The vehicle was backed in, turned off, stationary, and would not start after trying to restart the vehicle.

- Magnolia, TX, USA

problem #6

Apr 202017

GLK350

  • miles
Received recall notice

- Warren, MI, USA

problem #5

Aug 142017

GLK350

  • 0 miles
See attached letter

- Houston, TX, USA

problem #4

Apr 242016

GLK350

  • 101,050 miles
On 4/24/16, a Toyota rear ended me and pushed me into the vehicle in front of me. The damage would have been repairable until my car caught on fire. It looked like it started in the inside above the gas tank area, but the man working at the impound lot the next day said it looked electrical. Either way, the impact should not cause a Mercedes to catch on fire. I was on a city street stopped at a stoplight.

- New Orleans, LA, USA

problem #3

Aug 252015

GLK350

  • miles
Electrical system warning light came on several times during a return weekend trip while traveling on ih 35 at approximately 65mph for SRS control unit malfunction. The message light completely lit up several times and warned that the SRS control was malfunctioning and should be taken care of as soon as possible because it could cause great harm in case of an accident or sudden stop. I was very afraid during this return trip and was happy I was less than an hour from home. I immediately called the mb dealer to schedule an appointment to take care of the problem. The dealer confirmed the problem and repaired the SRS problem on my vehicle on 8/27/2015. I received a notice by email on December 17, 2015 and additionally received a (important safety recall 2015110002 interim notice to replace SRS control unit along with my VIN#, NHTSA recall# 15V711) from the manufacturer confirming the problem on December 28, 2015. And immediately called the dealership to discuss a monetary refund and was told that I must wait for a second letter before they could issue or discuss a refund for the replacement repair I paid for. To date, I have not received any follow up from the dealership.I would like to know when I will receive the second notice and/what other steps are available to be compensated by refund.

- Austin, TX, USA

problem #2

Jan 102016

GLK350

  • 32,000 miles
Steering wheel lock failure and it is known to be a very common problem on these cars and need to be addressed

- Brentwood, NY, USA

problem #1

Jul 272015

GLK350

  • 60,000 miles
Intermittent warning "check right tail and brake light" I check and light not functioning; message disappears, lights work and then repeats with light not functioning. Additionally car fails to start on several occasions. Has been in shop 3 days. Not sure if it is wiring harness faulty, circuit board, perhaps harness or sockets burnt, melted. Note that this problem is rampant in online reporting. Mercedes reports no recalls.

- Lewes, DE, USA