That Saturday I had my 30,000 mile service at estate motors in goldens bridge, NY. The dealer also did an "open recall". they deducted $20 from my bill to get a car wash. I drove directly to a car wash on route 202 in new milford, ct. About 3:00 pm, I was third in line and as the two cars ahead edged forward, turning left to go in, I nudged my gas pedal and the vehicle took off like a rocket, glanced off the car bumper ahead, ran over electric equipment and a 3 foot tall tree, went halfway over a 3 foot high wall and was stopped by smashing into a tree. Nobody was hurt. I had kept my seat belt on and was only slightly bruised. At first I thought I must have done something wrong, as I told the police, but realized later that was impossible. I am a good and careful driver as all records will attest. I could not have jammed my foot down on the gas pedal. I later found that the "open recall" had to do with a cam solenoid, which is involved with the flow of gasoline into the motor. I also found on google three almost identical incidents reported on this particular model and year. Take a look. I find it very hard to believe this is just a coincidence. S Mercedes Benz has been uncooperative and states their inspection showed nothing wrong with the relevant parts of my SUV. After the amount of damage and repair, I think one can be skeptical about their opinion. How could they know what the car was like before this? Mercedes denies any responsibility. As I am deeply upset by the cost to my insurance company for something I do not believe is my fault, the future increases in insurance rates that will follow, the $560 lost in the 30,000 mile check-up and my $1000 deductible, the loss of value of my car, and by the insensitivity and rudeness of Mercedes Benz, whose staff fails to return phone calls and is generally uncooperative.

- New York, NY, USA