10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
13,370 miles

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« Read the previous 20 complaints

problem #29

Feb 112016

GLK350 6-cyl

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of northwest Arkansas, 2400 SE moberly ln, bentonville, ar 72712, (479) 286-3010) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair the contact was not experiencing a failure. VIN tool confirms parts not available. Updated 07/18/17 updated 07/25/2017

- Bentville, AR, USA

problem #28

Mar 312017

GLK350

  • miles
Takata air bags my first recall notice arrived in Feb 2016, the second in May 2016. To this date, there has been no resolution for the dangerous situation.

- Stonington, CT, USA

problem #27

Feb 112016

GLK350

  • miles
There is no remedy yet for this recall. It has been over 1 year now!!! Feb 11,2016 manufacturer recall number2016020003 NHTSA recall number16V081 recall statusrecall incomplete, remedy not yet available

- Laingsburg, MI, USA

problem #26

Aug 012016

GLK350

  • miles
Takata recall, how can I sell this car when has this type of safety issue. I was sent a letter on Aug 2016 and they have not fixed the problem todate what are my options.

- Beach City, TX, USA

problem #25

Feb 072017

GLK350

  • 91,000 miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the air bag indicator illuminated. The manufacturer was made aware of the issues. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

- Irving, TX, USA

problem #24

Mar 012016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stamford, CT, USA

problem #23

Apr 052016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Catonsville, MD, USA

problem #22

Oct 012010

GLK350

  • miles
Takata recall. This recall is far too slow. It is a dangerous safety item, and it is more than a year that this problem has been well know. NHTSA must compel takata and the car manufacturers to increase production or outsourcing of the defective parts. This is shameful on the part of NHTSA, takata and the automobile manufacturers. All air bag inflators should go to the recall, and none to new vehicles until the recall has been completed..

- Russell, OH, USA

problem #21

Dec 022016

GLK350

  • miles
Takata recall....we were notified of this vehicle's recall because the driver side airbag in February 2016. To date we have not received notice that a remedy for replacement exists to even schedule the replacement of this faulty airbag. Ten months seems like a long time to wait for this work to be done. Nothing has occurred but we rarely drive this car at this point.

- Monongahela, PA, USA

problem #20

Mar 012016

GLK350

  • miles
Takata recall. I have made many request to mecedes Benz usa to replace my driver and passenger air bags that have been recalled. I have not been able to get this done.

- Islamorada, FL, USA

problem #19

Nov 302016

GLK350 6-cyl

  • miles
Takata recall I am driving every day on busy street and highway in houston, Texas with unsafe care. Are we living in usa? my understanding is I am living in highly safe regulation country.

- Cypress, TX, USA

problem #18

Feb 262016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Hollywood, CA, USA

problem #17

Aug 012016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Juana Diaz, PR, USA

problem #16

Sep 032016

GLK350

  • miles
Takata recall I have called several times to Mercedes and no response to fixing this problem. I checked my VIN and my vehicle is still a part of this recall for defective airbags.

- Tamarac, FL, USA

problem #15

Oct 102016

GLK350

  • miles
"tamara recall" I have not had an incident happen yet, but was just in an accident and lucky the airbags didn't go off. I'm extremely nervous driving my car now, and Mercedes is claiming they are not a part of this recall since they haven't had any incidents reported. I am just looking to get a rental car, until this is fixed and can't seem to get answers from Mercedes; besides denying that my car has a recall when it clearly does. They may not have any incidents yet, but I do not want to be the first.

- Aberdeen, MD, USA

problem #14

Mar 012016

GLK350

  • miles
Takata recall.two airbags drivers and passenger sides. Potentially can explode spontaneously and can severely injure or kill driver and passenger. Still don't have a solution. As a consumer, what am I supposed to do? I have contacted local and headquarters Mercedes Benz several times and no solution was offered.

- Melbourne, FL, USA

problem #13

Sep 202016

GLK350

  • miles
I received a notice from mbusa regarding the takata airbags in my vehicle. The very weekend I went to open road Mercedes in bridgewater, NJ. The service team said there is no eta for replacement and could be up to 2 years. I immediately went to check out pre- owned vehicles and reached a deal the following weekend with the sales team with a trade in value and provided down payment.. the manager of the dealership told me his sales was worn in their estimate and he needs to reduce the trade in value by 3700 $ due to the airbags. They sold the vehicle at full price, cannot fix it for 2 years but want to reduce the price for trade in. Mbusa needs to either fix it timely or give fair trade in value for a fault that was due to mbusa. The dealers are bleeding the owners of defective vehicles and taking advantage.

- Somerset, NJ, USA

problem #12

Oct 302015

GLK350

  • 850,000 miles
"takata recall' is the current top concern to date with my car. I was sold a used lemon & would never purchase another Mercedes based on my experience. I bought the car in October 2015~ it has been back to the dealership approximately 10 times. Some visits the car was there for 2 plus weeks. Mercedes put the wrong tires on the car causing alignment problems, tires wore down after 3000 miles, there is an unresolved condensation leak, unresolved oil leak, & currently have a SRS diagnosis code which has been left undiagnosed.

- Santa Rosa, CA, USA

problem #11

May 312016

GLK350

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Berkley, CA, USA

problem #10

Jul 012016

GLK350

  • miles
I can not sell my car with an open recall and there is no plan to fix with problem!

- Miami, FL, USA

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