Takata recall - received owner notification letter from mbzusa dated June 2016 R.E. defective driver's side airbag being recalled (see "mbz letter"); letter stated that no "suitable replacement part is tested or available" but when it was, owners would be sent "2nd letter notifying you to bring your vehicle in" for repair - "bring" not "drive" - nowhere in the letter was there a word about the vehicle being safe to drive, nor was the word "drive" even mentioned. So officially I now have a car with a defect known to have caused at least 10 us deaths, but no remedy. Most concerning are the documents posted on NHTSA website for Mercedes-Benz, which show mbz notified NHTSA of vehicles w/ safety defect (I.e. exploding takata airbags), including my vehicle, on 8 Feb 2016 (see feb16 defect). NHTSA acknowledged defect notice on 12 Feb 2016 (see feb16 NHTSA ackn), & stated "it is required that owners be notified of a safety defect in their vehicles within 60 days of a manufacturer's notification to NHTSA of a safety defect in those vehicles." Why wasn't I notified w/in 60 days? on mbzusa website/recall faqs, they state "any customers potentially affected will be mailed...in April" (see mbz2 Apr vs Jun). Cya, break the rules & no remedy in sight. Corporate vultures. NHTSA needs to hammer them please. Also concerned about recent death of actor killed by Jeep in a different safety recall without remedy. What is NHTSA doing about this"?? owners are stuck w/ unsafe cars that can't be repaired! how is this possible"

- University Place, WA, USA

Received recall letter for SRS control unit. Made appointment on April 19 to remedy recall. Took vehicle in to Mercedes dealer in bloomfield hills, mi, got ride back to work. Benz dealer called me and told me they didn't have the part to remedy recall and they didn't know which part they needed until after they began working on my vehicle. So, I had to get a ride back to the dealer and got my car back. They said they would call me in 5 weeks when the part came in. They never called me. On June 21 I called the dealer and they told me the part wasn't in and they were going to put the order in again. They said Mercedes isn't making the parts fast enough. They refused to tell me which part number they needed (they said they had one of the parts but not both the parts needed for the remedy). I received the letter March 2016, made the appointment in April and now it's June and they are still telling me they don't have the part available. What is a consumer to do?

- Clarkston, MI, USA

Takata recall. The contact owns a 2010 Mercedes-Benz Glk350. After the vehicle was started, the service driver side air bag soon warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 16V081000 (air bags). The failure mileage was 98,250.

- Kathleen, GA, USA

The contact owns a 2010 Mercedes-Benz Glk350. The contact received a notification of NHTSA campaign number: 16V081000 (air bags); however, the parts or remedy for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/10/16

- Ponte Vedra Beach, FL, USA

The contact owns a 2010 Mercedes Benz Glk350. The contact received a notification of NHTSA campaign number: 15V71000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/16 updated 10/19/16.

- Bakerfield, CA, USA

Electrical system warning light came on several times during a return weekend trip while traveling on ih 35 at approximately 65mph for SRS control unit malfunction. The message light completely lit up several times and warned that the SRS control was malfunctioning and should be taken care of as soon as possible because it could cause great harm in case of an accident or sudden stop. I was very afraid during this return trip and was happy I was less than an hour from home. I immediately called the mb dealer to schedule an appointment to take care of the problem. The dealer confirmed the problem and repaired the SRS problem on my vehicle on 8/27/2015. I received a notice by email on December 17, 2015 and additionally received a (important safety recall 2015110002 interim notice to replace SRS control unit along with my VIN#, NHTSA recall# 15V711) from the manufacturer confirming the problem on December 28, 2015. And immediately called the dealership to discuss a monetary refund and was told that I must wait for a second letter before they could issue or discuss a refund for the replacement repair I paid for. To date, I have not received any follow up from the dealership.I would like to know when I will receive the second notice and/what other steps are available to be compensated by refund.

- Austin, TX, USA

I received the recall information (see attached) and my vehicle listed as one of the recall vehicle on the letter so I called the dealer to request for an appointment to inspect the air bag control unit and replace it if necessary but he stated according to his record, this vehicle VIN: [xxx] is not shown on his record as being recalled. Please let me know what can I do to fix the problem? thank you in advance for your help. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Babylon, NY, USA

Driving 45 mph and was struck by a vehicle that pulled into traffic illegally. Airbags did not deploy. Back and neck injuries resulted from the accident. Mercedes did not alert car owners that a "service bulletin" was issued November 1, 2010 regarding a flaw in the airbag system. Over 130 Mercedes models are affected by bulletin sb-91-60-193.

- Scottsdale, AZ, USA

The contact owns a 2010 Mercedes Benz Glk350. Upon shifting the vehicle into drive it lunged forward. He applied pressure to the brake pedal but the brakes did not function. The vehicle continued moving forward until it crashed. A police report was filed and the driver suffered minor injuries. The air bags did not deploy during the crash. The vehicle was towed to a body shop and the failure was not determined. The vehicle was not repaired. The failure and current mileages were 11,000.

- Orangeburg, SC, USA