10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,151 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Mercedes Benz Glk350. The contact stated that while driving approximately 55 mph, the brakes erroneously activated causing the vehicle speed to slow down. After stopping to inspect the vehicle smoke was present coming from both the driver and passenger side rear wheels. The vehicle was driven to the local dealer Mercedes Benz of sarasota located at 4754 clark rd, sarasota, fl 34233 who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 148,603.
- Bradenton, FL, USA
We have a Mercedes Benz Glk350 2011. While neither of its brake warning (which includes warning for low brake fluid level) and "check brake pad wear" display messages is on, and there is no abnormal noise from the brakes, its brakes can still fail for a short time, while work most of the time. In two cases, while I was waiting at a red light, the brake failed and the car moved forward, then stopped before it hit the car in front of it. At first I thought maybe I didn't pressure the brake pedal hard enough. After an accident happened, I am sure it was the brake's problem. In one case, while I was backing the car down the not-too-deep driveway in my home in a sunny, dry day, the car kept moving even when I pressed the brake pedal. I was pretty sure I pressed the brake pedal because I was able to move the transmission from "R" to "P" position. Even when the transmission was in the "P" position and I pressed the brake pedal hard, the car still moved down the driveway just as if there were no brakes. I should emphasized I drove over one hundred of times on the same driveway, and when the brake worked, I could always stop the car on the driveway! to summarize, my Mercedes Benz Glk350 2011's brakes can fail to work even when there is no warning message and no warning noise.
- Glen Echo, MD, USA
Parked on a 45 degree slope. Placed the vehicle in neutral with the right foot on the brake pedal. Set the emergency brake down as far as the pedal would travel. Released the brake pedal with the emergency brake fully engaged. The vehicle started to roll down the incline. Local mechanic confirmed the brake system to appear fine as far as the brake pads and rotor (pads at 40%). taking this to the local mb dealer to review. I have video if needed.
- Forest Hill, MD, USA
- Chatham, MA, USA