10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 58,230 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Last January my passenger side rear coil spring broke in half while parked in my garage. On Tuesday February 28, 2017 the driver side rear coil spring broke in half while parked in my garage. In January 2016 I contacted the Mercedes dealer where I purchased the car and asked if there was a problem or a recall. They stated no recall or problem with the coil springs has been reported. Having lost both rear coil springs on the same car I believe there is a problem with Mercedes parts. The spring tore off the shock when it broke and the fluid leaked out, the car dropped to the ground. This could have been catastrophic if I had been driving. Twice.
- Johnstown, PA, USA
- Mather, CA, USA