10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,229 miles

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« Read the previous 20 complaints

problem #51

Nov 082017

GLK350

  • miles
Takata recall. No action has been taken to replace the dangerous airbags despite repeated calls to Mercedes Benz about this danger.

- Port Orange, FL, USA

problem #50

Feb 112016

GLK350

  • miles
Takata recall parts are not going arrive until late 2018. In the meantime, I am with that car that might be having safety issue with airbag projectile.

- Cambridge, MA, USA

problem #49

May 022016

GLK350

  • miles
Takata recall - replacement parts are taking entirely too long to become available. Received recall letter in May 2016.

- Springfield, VA, USA

problem #48

Nov 012017

GLK350

  • miles
Takata recall, NHTSA recall number 17V017, manufacturer recall number 2017010002, this airbag is dangerous and not being replaced in timely manner by Mercedes dealer

- Massapequa, NY, USA

problem #47

Oct 012017

GLK350

  • miles
Takata recall

- Anaheim, CA, USA

problem #46

Oct 302017

GLK350

  • miles
I have contacted the dealer Mercedes Benz of annapolis numerous times. They state they do not have any replacements and do not know when they will get them.

- Pasadena, MD, USA

problem #45

Oct 302017

GLK350

  • miles
It is not acceptable the company responsible for these faulty airbags has yet to replace them. Rather we (consumer's) have to drive at risk or sale our vehicle in order to ensure safety. I understand it is a financial issue with a suit, however I am registering my official complaint.

- Ponte Vedra, FL, USA

problem #44

Feb 112016

GLK350

  • miles
Recall campaign 2016020003 has been nearly two years with no remedy

- Chester, NJ, USA

problem #43

Oct 262017

GLK350

  • miles
Takata recall: I've notified the facility since receiving the recall letter but has not received a call or notice to bring the vehicle in for repair. After receiving this notice I called again and was told that the parts were still not available and they were unsure when they would be available but when they were available I would be notified. No current accidents to report but I would rather prevent one than have one.

- Lawrenceville, GA, USA

problem #42

Jan 012015

GLK350

  • miles
Takata recall - please be advise it has been since 2014 since you've had this recall and I have yet to get the vehicle serviced I've been told for the past year that the part is not in at all of the dallas local dealerships. I've been seeking to have my vehicle service for the airbag long enough and I would like to have this taken care of before seeking legal counsel.

- Duncanville, TX, USA

problem #41

Oct 252017

GLK350

  • miles
Tamara recall - remedy not available.

- White Plains, MD, USA

problem #40

Jan 012016

GLK350

  • miles
Saftey hazard I'm afraid to drive my car I'm still paying for

- Fairburn, GA, USA

problem #39

Oct 252017

GLK350 6-cyl

  • miles
2012 Mercedes Benz sw ; VIN#:[xxx] recalled about 2 years ago for takata air bag kit replacement. Called the dealer (contemporary motorcar - erie, pa.) several times and the answer I got was, the kit is not available. Called today and talked with [xxx]. he informed me that their is nothing they can do because it is not an official recall. He further stated that no Mercedes has ever had a problem with the air bags. What are my options? no incident yet. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fairview, PA, USA

problem #38

Oct 252017

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags) however, the parts for the recall repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced any failure. The contact contacted the carlton Mercedes Benz located at 2446 laurens rd, greenville, SC 29607; 864-213-8000 who informed the contact that the parts were not available. The manufacturer was not made aware of the issues. VIN tool confirms remedies not yet available.

- Iman, SC, USA

problem #37

Oct 152015

GLK350

  • 20,000 miles
Takata recall. The dealership for two years keeps telling us their is no replacement air bag available for our car. This is too long of a time period. Mercedes Benz needs to step up and get this resolved.

- Park City, UT, USA

problem #36

Jan 242017

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The local dealer (Mercedes-Benz of columbus, 7470 veterans pkwy, columbus, ga 31909) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbus, GA, USA

problem #35

Jan 252016

GLK350

  • miles
The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V0781000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (holmes auto group, 1221/1331 E bert kouns industrial loop, shreveport, la 71105) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Homer, LA, USA

problem #34

Oct 162017

GLK350

  • miles
Mercedes dealership has not received takata airbags to replace in my vehicle. The takata airbags in my vehicle have been recalled months ago and still have not been replaced.

- Oklahoma City, OK, USA

problem #33

Oct 162017

GLK350

  • miles
Mercedes dealership in okc has not replaced drivers side and front takata airbags. Could injure or kill according to recall. They indicate they have no parts. Takata recall

- Oklahoma City, OK, USA

problem #32

Feb 112016

GLK350

  • miles
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 and 17V017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of stockton at (209) 944-5511 (10777 trinity pkwy, stockton, ca 95219) where it was confirmed that the parts were not available for the recall remedy. The contact also called Mercedes-Benz of pleasanton at (925) 463-2525 (5885 owens dr, pleasanton, ca 94588) where it was confirmed that the parts were not available for the recall remedy. The contact then called Mercedes-Benz of fairfields at (707) 430-0101 (2950 automall pkwy, fairfield, ca 94533) where it was also confirmed that the parts were not available for the recall remedy. The contact called Mercedes-Benz of oakland at (510) 832-6030 (2915 broadway, oakland, ca 94611) where it was confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer was not notified of the issue due to no answer. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Tracy, CA, USA

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