10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,229 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Mercedes-Benz glk350W4. The contact received notification of NHTSA campaign numbers: 16V081000 and 17V017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fletcher jones motorcars at (949) 718-3000 (3300 jamboree rd, newport beach, ca 92660) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Huntington Beach, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of tyson's corner (located at 8545 leesburg pike, vienna, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available and was awaiting instructions from NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
- Vienna, VA, USA
The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of del ray beach, Florida (1001 linton blvd, 33444) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Delray Beach, FL, USA
Takata recall -- I called Mercedes Benz in 2016 when I got first recall notice letter and got respond on the part haven't been provided. At that time, I haven't raise any conern until this month, I read a local news that mother of three killed in accident involving defective takata airbag. And then this issue bring me seriously concern. I called in augest and the local dealer say cannot take any action due to no part available and redirect me to the us customer services. Customer services respond using below logic: First, because no mb driver has been reported die by this issue, government didnt force mb to recall. Mb is voluntary in this recall. Then, since voluntary recall, so mb is not in the high priority in the list of takata. Third, not high priority of takata so we dont have part and cannot take any action. I understand the processing time of takata, but I think before takata provide new model of the airbag of takata, mb should take some action like provide temporary substitute service car for the recall car owner. I am live in Florida, which is the zone 1 of the risk level, and that car is my only car. I really hope get a solution on this matter for mb instead of just waiting in fear. Thanks for your time and consideration. More detail can be reached at 4074 888881
- Orando, FL, USA
I drive around a lot of deer and I brought my Mercedes Benz Glk350 for that particular reason. I brought it thinking that I would be safer and more protected in the case of a accident. This issue was brought to my attention months after my purchase. I feel that this issue should be immediately fixed
- Martinsville, VA, USA
The contact owns a 2012 Mercedes Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bag) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer Mercedes-Benz of tampa located at 4400 North dale mabry highway tampa, fl 33614, phone number: 813-579-2138 where it was informed that the recall remedy parts were on back order. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available and did not offer any further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tampa, FL, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The part to do the recall repair was unavailable. The C6ontact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (smith motors 420 river street haverhill, MA 10832) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/31/17
- Laconia, NH, USA
Takata recall Mercedes Benz does not have a remedy for recall, for my car. Driving my car, has been stressful, since being hit a few weeks ago. Luckily my driver side airbag did not deploy, I received my letter over a year ago, and should not have to worry when driving my car. I purchased this car with the understanding that it was a safe and reliable car. How can they assure me that it will be fixed, if they have no remedy to fix it. Manufacturer recall number2016020003 NHTSA recall number16V081 recall statusrecall incomplete, remedy not yet available
- Salem, OR, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called Mercedes-Benz monterey and Mercedes-Benz West covina and was informed that the parts were not available. The manufacturer was made aware of the issue and stated that NHTSA was in charge of ordering repair work. The contact had not experienced a failure. VIN tools confirms parts not available.
- Rancho Cucamonga, CA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer, located on feldman import on bloominting, mn, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issues and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Elko, MN, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Canal Fulton, OH, USA
Takata recall; complaint due to receiving a letter barely 3/2017 (passenger side airbag) and just finding out there is recall for both airbags since 1/2016. No actual accident, but it is putting entire families in danger. An immediate resolution necessary.
- El Paso, TX, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Aurora, CO, USA
Takata recall. No solution has been offered for driver's side air bag for my vehicle.
- Los Angeles, CA, USA
2012 Mercedes-Benz 350glk. Consumer writes in regards to passenger side airbag recall and parts not available.
- Atlanta, GA, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Woodland Hills, CA, USA
The contact owns a 2012 Mercedes-Benz Glk350. The contact received a recall notification for NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The parts needed were unavailable to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Palmetto Bay, FL, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 17V017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mayo, FL, USA
Takata recall. The contact owns a 2012 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 17V017000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Hilton Head Island, SC, USA
- Woodland Hills, CA, USA