The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that the ABS, check engine, and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, who informed the contact that they could not diagnose the vehicle as the diagnostic link connector was missing from the vehicle. The contact stated that she verified that the diagnostic link connector was not in the location indicated in the Owner-??s Manual. The contact stated that the vehicle was purchased used. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 76,200.

- Napoleonville, LA, USA

The contact owns a 2014 Mercedes-Benz Glk350. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. Albany motorcars (805 E oglethorpe blvd, albany, ga 31705; (229) 883-2040) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning was illuminated. The approximate failure mileage was 30,000. VIN tool confirms parts not available.

- Albany, GA, USA