10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 6,464 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
For last 2 months and continuing on, the 'esp inoperative' message pops up frequently, even when the weather and road conditions are warm, dry and clear. When it occurs, the car seems to loose acceleration (power) and slows down (rather very quickly on roadway sloping up). Pressing the gas pedal would not speed up the car immediately; it would after a while. When this occurs, I pull over the car and turn it off & on to get rid of the 'esp inoperative' message. This has happened on high speed expressway as well. It felt very dangerous and unsafe since a truck was approaching closely behind. I was fortunate to pull over on the shoulder and turn off/on the car. This appears to be associated with a faulty part, sensor or software that needs to be fixed by the car manufacturer. I bought this car brand new in October 2014 and it currently has 5940 miles. It was serviced by dealership in October 2015 for 12-month maintenance.
- Carol Stream, IL, USA
While exiting the hwy the car slow down on its own from about 60 to around 45 without breaking. Inoperative see owner's manual appeared on the dashboard and the car started loosing power. When I tried to accelerate it did would not speed up pass 50. After coming to a traffic light I tried to accelerate and it was very slow even when the pedal was all the way down to the floor. Luckily there was no one on the road at the time. I pump the pedal several times trying to speed up and it would not go pass 55-60 despite pressing the gas to the floor. After I got home I turned the car off and on then drive it again, acceleration seemed to come back and the lights were no longer on the dashboard
- Dacula, GA, USA
Message dashboard indicator (mdi) read "inoperative. See operator's manual" with other malfunction lights including check engine light (cel). Turned car off an on and only the cel remained. Also, there was a recurring ticking noise that preceded aforementioned issues that I also reported. Dealership repaired loose pin in engine ECU (P045100) for the cel and replaced a high pressure fuel pump for the ticking noise. Ticking noise continued and vehicle returned to dealership where they determined the ticking noise was related to the dash/radio/ac control panel/dash trimming moving against each other but indicated that this was normal (3778 miles). The issue related to the mdi and cel occurred again on 01/25/2015. As with the initial occurrence, the cel remained on after restarting the vehicle. The vehicle seemed to stall while I was driving 65 mph on a major highway when driving a few hours later. Fortunately, I was able to exit the highway. I noticed that the car drove very sluggishly. For example, the car would hardly accelerate regardless of how far down I pressed the accelerator after attempting to continue from the red light. I recalled this happening with the first occurrence but then thought it was something I was doing incorrectly. The engine light remained on after restarting the vehicle and as I drove approximately 10 minutes to my final destination. The engine light did not come on when I started the car again at 10:40 am (4017 miles). Out of concern, and advice from family members given what happened when driving at a high speed, I took the car to a local auto store to see if they could determine any fault codes. A code of P2138 was returned.
- Atlanta, GA, USA
- Los Angeles, CA, USA