10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 13,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage didn't deploy the airbags. this is a major safety concern with the sensor electrical system, and the already RECALL airbags. The customer is receiving no resolve according to the NHTSA department approve lawsuit settlement claim filed.
- Wilmington De 19803, DE, USA
My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted.
- Hawthorne , CA, USA
Car puts itself in park while coming to a stop when it's snowing/raining/ in the car wash, all warning lights and electric power steering go off.
- Littleton, CO, USA
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may go into park at speeds below 6 km/H.
- Lone Tree, CO, USA
We were driving on normal freeway speed along interstate 5 South approaching fort tejon towards los angeles when suddenly the dashboard displayed the message " inoperative. Check operator's manual". with this message, the car slowed down and ultimately shut off its power on us. Fortunately, we were able to safely glide and drive the vehicle to the roadside. With the speeding trailer trucks and cars on all three lanes that we had to pass through before safely parking the car, it could have cost us our lives. Please open an investigation to address any defect on this type of vehicle. Thank you.
- Carson, CA, USA
- Pascagoula , MS, USA