10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 648 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car-??s driver-??s side front wheel was replaced. Afterwards, The power steering failed.
- Mableton, GA, USA
The contact owns a 2015 Mercedes-Benz Glk350. The contact stated that the power steering indicator illuminated and malfunctioned. The contact called Mercedes-Benz of palm beach (4000 okeechobee blvd, West palm beach, fl 33409, (561) 609-0902) and was advised to call aaa to have the vehicle towed to their facility even if it was still under warranty. The contact was able to steer the vehicle home. The power steering indicator turned off over the next few days, but the vehicle remained parked at the contact's home. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 2,500.
- Florida, FL, USA
On June 16,2017, while I was driving on freeway, I tried to slowed down but it turned out to accelerate suddenly at around 85mph, the steering system was messed up and I lost control of my car, the more I try to brake the faster the car crashed, so it crashed to the right side and rolled over down to the ditch, I called 911 and unfortunately there was no signal, I could not open the door nor window. The smoke came out from inside and the car caught on fire, I could have been burnt to death alive without people passing by, they used a big rock to break the window and pulled me out of the car, two minutes later, the car exploded and burnt to ground. This is a horrible experience, people like me spent so much money on purchasing such an expensive car with expectation to be safer in driving, but when it comes to car accident, there are still so many flaws which could have led to wrongful death, this makes me feel frustrated and I called mb long beach and beverly hills, they just showed indifferent and it's none of their business. I'm now very disappointed and I hope there won't be any victims like this. I was the exception and I hope people driving mb Glk350 could be lucky enough. Mb owes me an explanation and independent investigation should be carried out, maybe a recall if necessary for the safety of consumers.
- Los Angeles, CA, USA
- Pascagoula , MS, USA