10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
ML320 fuel pump failed, causing crash into other vehicle. Mbz roadside assistance was called twice and claimed no record of 1st call 4 hours earlier. Vehicle was towed at owner's expense to dealer who claimed starmark warranty was expired, contrary to same dealer representation at sale.
- Plant City, FL, USA
Consumer states while traveling noticed engine running rough, resulting in stalling.vehicle was serviced, technician indicated fuel pump needed replacement.
- Detroit, MI, USA
Had two (2) fuel pump failures in less than 3 years. SUV stops running, got off road safely.
- Boca Raton, FL, USA
Key lock problems, would not start due to key problems, would not start because of fuel pump failures, would not start due to gas tank problems, door lock assemblies move up and down by themselves, latch on hatch door rattled, rear seat belts rattle, oil out light came on at random times, engine check light on, last the fly-by wire gas pedal went to the floor with sudden acceleration causing an accident of the vehicle with $14,000 damage.
- Urbanna, VA, USA
Fuel pump.
- Huntington Beach, CA, USA
- Ponchatoula, LA, USA