10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 98,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Side-swiped on the freeway. Witness state the vehicle rolled 4-5 times. No front or side airbags deployed.
- Sierra Madre, CA, USA
The contact owned a 2004 Mercedes Benz ML350. The contact stated that the driver was traveling approximately 15 mph when she crashed into another vehicle. The air bags did not deploy. The vehicle was destroyed and the driver suffered injuries. The vehicle was towed to a towing yard and the failure was not diagnosed. The manufacturer was not made aware of the failure. The failure and the current mileages were 55,000. Updated 01/27/12
- Thousand Oaks, CA, USA
SRS and airbag lights remain on. I won't bother with the dealer because I have seen numerous complaints on various blogs of people with the same issue who have been told that this is a $750 sensor that needs to be replaced. Mercedes should seek recourse with their suppliers and stand behind their "world-class german engineering" and make their customers whole.
- Highland, NY, USA
2004 ml 350 had SRS and airbag lights appear on dash that did not go out during vehicle operation. Owner's manual stated this could result in no airbag deployment during an accident, or unexpected deployment of airbags. I went to the dealership and was told a seat recognition sensor was required for $752. This is a major safety issue and is a failure of a component that should not fail, and place vehicle occupants at risk, after only 3 1/2 years of operation. Manufacturer should be required to recall these vehicles and test and replace the sensors/modules or related parts.
- Abingdon, MD, USA
- Flemington, NJ, USA