10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Per an E-mail sent to daimler ag-Mercedes, I have a 2007 ML350 with only 66,000 miles which is not safe to drive as the car is not shifting from 1st to 2nd gear. The facts are: There have been many instances, reports, & complaints to Mercedes where this has happened. It is not safe & the Mercedes car should be recalled for repair.it should not be occurring at all especially with only 66,000 miles. Car has been taken to the sarasota, fl Mercedes dealer. Cost is $1,700 which should be covered & corrected by Mercedes. We currently have 2 Mercedes & have had Mercedes for 20 years this is an unsafe situation; it has occurred with other cars; and Mercedes has received many complaints. This is not a repair issue; it is a safety issue. The speed sensor that Mercedes is repairing is a hazardous situation due to the fact that the car stops shifting to any gear when leaving a stop sign or traffic light and will not accelerate. This is particularly dangerous in high traffic areas. We have had Mercedes for 20 years & are aware that repairs are costly, but this is a safety issue. This is a problem that should not be occurring and it should be the responsibility of Mercedes to correct it. It would be prudent of Mercedes to issue a warning of the possibility of transmission error. Thank you for your assistance and cooperation.
- Sarasota, FL, USA
: the contact stated while idling at an intersection with the brake pedal depressed, the vehicle unexpectedly accelerated and crashed into the vehicle in front creating a chain reaction of four vehicles. There were no warning lights illuminated prior to the incident. The police was present, and a report was taken. There was one person injured from another vehicle involved in the accident who was evacuated in an ambulance. The vehicle was towed to the dealership. The contact believed the incident was caused by a brake failure. Updated 01/29/07.
- Doyles Town, PA, USA
- Houston, TX, USA