10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,040 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2009 Mercedes-Benz ML350. The contact stated while driving 35 mph, she detected a smoke odor inside the vehicle and pulled over. The contact saw that there was smoke coming from the trunk before the vehicle caught on fire. The SRS and battery warning lights were illuminated. The fire department was able to extinguish the fire. A fire report was not filed. No medical attention was received. The vehicle was towed to a towing lot and deemed totaled by the insurance company. The dealer and another dealer Mercedes-Benz of Bedford (18122 Rockside Rd, Bedford, OH 44146) were made aware of the failure. The contact was informed that the Vin was not under recall. The contact attempted to contact the manufacturer but was unable to speak to a representative. The contact related the failure to NHTSA Campaign Number: 09V076000 (Exterior Lightning). The failure mileage was 85,000.
- Canton, OH, USA
The contact owns a 2009 Mercedes-Benz ML350. The contact stated while driving at an unknow speed, the exterior light warning message was displayed on the instrument panel. The contact stated that the brake light bulb was replaced however, the failure recurred. The vehicle was taken to park place motorcars Mercedes-Benz dallas (113 lemmon ave, dallas, tx 75209; (214) 736-5753) where the contact was informed that the rear passenger's side brake light harness needed to be replaced. The vehicle was repaired however, the failure recurred on the driver's side and the contact was informed that the driver's side rear brake light wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.
- Dallas, TX, USA
Takata recall, brake light harness
- Macomb Twp, MI, USA
Please note that on the ML350 with led lights there seem to be a major issue with light replacements. While driving my car states that the brake light is broken. Brought it to the dealer they state that there is no bulb replacement. You have to replace the entire tail lamp for $545. I think this is crazy just for a blown bulb, Mercedes did not design the led tail lamp bulb to be replaceable. I think the maker is an ass to design the tail lamp that way. I think this unfair practice and hope someone investigates.
- West New York, NJ, USA
- Canton, OH, USA