10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Feb 182022

ML350

  • miles
Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn-??t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehicle from the incident, to the tow yard, then back home, as well as paying the ticket and having to pay the dmv. There is still an unknown amount due to demco (the energy company) for the light pole, two transformers, after hours workers and the actual worked and labor they performed. The recall flyers hadn-??t been mailed out until a few months after the wreck so I had no knowledge of the issues happening nor the fact that driving the vehicle could be detrimental.

- Denham Springs, LA, USA

problem #4

Mar 122023

ML350

  • miles
I have reached out to Mercedes-Benz to have the 2 recalls fixed. They tell me I will receive a letter with instructions. I have not received any letters and it's been more than 6 months.

- Denver, NC, USA

problem #3

Feb 182022

ML350

  • miles
On February 18, 2022 at approximately 2240 hours I was in a wreck which totalled my 2010 Mercedes ML-350. I was approaching a curb and tried to brake but they didn't work and my vehicle pulled to the right and I totaled it out on an electricity pole. I was not aware of the recall 16V081 until September 04, 2022. My mercedes is currently under a tarp under my shed, and has been for months. Please explain the steps and procedures I need to follow to get my vehicle replaced because the damages to my vehicle as well as the transformers that blew, shutting off power in a 2 miles radius could have been fatal and I have since been without a vehicle.

- Denham Springs, LA, USA

problem #2

Sep 172017

ML350

  • 80,000 miles
Two issues with my ML350 2010 car - 1) electrical - gas gauge went to zero while driving even when car was three quarters full of gas. After I stopped car and restarted engine, gas gauge went immediately back up to three quarters full. 2) failed brakes - I was driving into a parking spot slowly using brakes and when I was about to come to a full stop, the brakes failed and wouldn't stop the car completely resulting in me driving over a parking meter. It felt like the car accelerated as well after hitting parking meter but I was able to stop car after pressing on the brakes again. Thankfully no one was hurt given slow speed and no one being on sidewalk at the time.

- Bronxville, NY, USA

problem #1

Mar 152015

ML350

  • 50,000 miles
Rear seatbelt stopped retracting, passenger side.also had ABS and esp warning indicators come on, was told all sensors should be changed but due to an extended warranty bought through a used car dealer only one sensor was changed.this has happened two times in three years

- Sarasota, FL, USA