10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,833 miles

About These NHTSA Complaints:

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problem #6

Apr 102024

ML350

  • miles
an Exhaust recycle hose cracked; causing cabin to fill with carbon dioxide. Driver, (me) became disorented.. ran off right shoulder, ran into center divider cement, before rearending truck. Engine light later came on indicating (HVOC?) ERROR Mechanic was able to locate leak and repair. Vehicle now performing properly. A DEFECT THAT ALLOWS CARBON DIOXIDE INTO THE PASSENGER CABIN, IS A SERIOUS AND LIFE THREATENING SITUATION.

- Palmdale, CA, USA

problem #5

Aug 012023

ML350

  • 100,000 miles
The contact owns a 2011 Mercedes-Benz ML350. The contact stated that the vehicle failed to start. The contact stated that the vehicle also stalled while driving in traffic. There were no warning lights illuminated. The message to remove-the-key was displayed. The vehicle was taken to an independent mechanic, who referred the contact to the dealer for assistance. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The dealer notified the contact of a diagnostic test and the cost for the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

- Thousand Oaks, CA, USA

problem #4

Apr 172018

ML350

  • 50,000 miles
Oil cooler leak.

- Sleepy Hollow, IL, USA

problem #3

Apr 072019

ML350

  • 60,000 miles
The contact owns a 2011 Mercedes-Benz ML350. While accelerating from a stop, the engine jerked and the vehicle lost acceleration. Also, the check engine indicator illuminated. The contact restarted the engine and was able to regain acceleration. On one occasion, while exiting traffic at 40 mph, the vehicle lost acceleration. When the vehicle was shut off and restarted, the contact was able to regain acceleration and drove to an independent mechanic. The mechanic diagnosed that the transmission was "sleeping". the dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 60,000.

- Far Rockaway, NY, USA

problem #2

May 012018

ML350

  • 95,000 miles
The contact owns a 2011 Mercedes-Benz ML350. While driving 70 mph, the vehicle stalled. In addition, the SRS and ABS warning indicators illuminated, and the side view and blind side indicators were inoperable. The gear shifter failed to engage in the park position. The vehicle was towed to a friend's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,000. The VIN was not available.

- Bronz, NY, USA

problem #1

Aug 242016

ML350

  • miles
I have a Mercedes Benz ml- 350 year 2011. The vehicle has a little over 60,00 thousand miles. The engine light from my dash board started coming on. I brought the car in to the Mercedes dealership for a diagnostic test. The test results indicated there's a problem with the balance shaft. The repair quote I received was $9,300. This is quite absurd... to say the least ! as I researched this issue regarding the balance shaft this has been an occurring problem in the ml- 350 and C class models such as the C 220. (V6 272 engine) there are noted class action suite's going back to the ml- 350 2006 up to the ml-350 2010. The Mercedes Benz corporation has showed only reluctance in repairing this prevalent problem. There position as stated this issue was rectified from the 2010 recall. Obviously the problem with the balance shaft in this ml - 350 model has not been resolved. My next step is to approach the Mercedes Benz corporation again for a final decision in resolving this issue. If they don't take the responsibility in standing behind there product and keeping their reputation in good standing I have no other choice but to pursue this as a legal matter...

- Secaucus, NJ, USA