10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
6,610 miles

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« Read the previous 20 complaints

problem #19

Nov 112011

ML350

  • 0 miles
Takata recall.... dealership and Mercedes Benz have acknowledge the defective item but has failed to replace or give a date to expect replacement... they have put this off for over 2 years... Mercedes Benz of North houston had been my primary dealership on this issue...

- Spring, TX, USA

problem #18

Mar 102015

ML350

  • miles
Takata recall. There has been no action taken by Mercedes Benz to replace my air bag inflater. They say they will let me know when a replacement comes it. It has been over 2 years.

- Charleston, AR, USA

problem #17

Feb 112016

ML350

  • miles
Takata recall driver side air bag recall sent in Feb. 2016 and have yet to get issue resolved. Contacted dealership many times without any useful information on the replacement of the air bags.

- Clearwater Beach, FL, USA

problem #16

Feb 112016

ML350

  • miles
"takata recall" still no remedy for recall and company just filed bankruptcy.

- Murphy, TX, USA

problem #15

Oct 012015

ML350

  • miles
Takata recall: I've been asking my dealer for a year when can I get my airbag replaced and they keep on telling me it's not in stock. My friend had his 2004 infiniti recall for airbags within one week it was fixed what is the problem with Mercedes? my car was bought and serviced at englewood New Jersey benzel-busch

- Ho Ho Kus, NJ, USA

problem #14

Oct 262017

ML350

  • miles
Takata recall - recall issued months and months ago Mercedes Benz still can not provide fix

- Oviedo, FL, USA

problem #13

Oct 232017

ML350

  • miles
Takata recall. My Mercedes dealer says they do not have the parts yet, when are they going to get the airbags and how will I get the notice they are ready to repair my ml 350?

- Coral Springs, FL, USA

problem #12

Feb 112016

ML350

  • miles
Takata recall - we have yet to hear about a remedy for our recalled airbag

- Boca Raton, FL, USA

problem #11

Nov 162016

ML350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of North orlando (1100 rinehart rd, sanford, fl 32771 (407) 710-5111) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Orlando, FL, USA

problem #10

Feb 112016

ML350

  • miles
Takata recall it has been 17 months and there is still no resolution.

- Atlanta, GA, USA

problem #9

Jul 032017

ML350

  • miles
Takata recall - it's been a year and a half since the recall and there has been no remedy provided! I am forced to drive my car unsafely because of the airbags. This should be a serious offense for Mercedes!

- Depew, NY, USA

problem #8

Mar 152016

ML350

  • 55,000 miles
I was in a car accident in March 2016 and it was a front end collision. I almost went through the windshield however my seat belt didn't stop me or lock in place at all. I also contacted Mercedes in April 2016 about my driver airbag that was recalled due to safety concerns and I still haven't been contacted for a resolution as I have reached out to them multiple times for options because it's unsafe to drive my vehicle

- Charolette, NC, USA

problem #7

Feb 012016

ML350

  • miles
Takata recall, driver side airbag received notice 15 months ago and no remedy available yet.

- Mill Valley, CA, USA

problem #6

Jan 012016

ML350

  • miles
Takata recall. I received the letter of the recall and was told it will be repaired before end of 2016. Have not been contacted yet to do the repair.

- New Orleans, LA, USA

problem #5

Jan 252016

ML350

  • miles
Takata recall.

- St. Davids, PA, USA

problem #4

May 202016

ML350

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sugar Land, TX, USA

problem #3

Apr 252014

ML350

  • 36,000 miles
Takata recall Mercedes Benz notified by usps safety recall 03/16.no further correspondence or other action/S to indicate rectify of safety recall since. Mercedes houston North dealership visit 10/29/16 at which I purchased refuses vehicle return in light of indicated airbag recall, stating I cannot simply return the vehicle.sales rep indicates such vehicles are taken as trade-in and/or sold to competing dealers like carmax which pays higher for unwanted/unsafe vehicles, but offers an assurance to assuage my safety concern that Mercedes are more structurally sound than other manufacturers, namely Honda in which drivers/passengers died from takata airbag deployments.rep further states airbag replacement unlikely since takata is behind in manufacturing due to tsnumai;processing new work as priority to safety recall/reworks.unable to sell/transfer vehicle due to recall/illegality; would not anyway due to safety hazard which not only endangers, but kills, others.1-wk after buy, left&right frnt prkng lights malfunction.Mercedes replaced/repaired fuse upon new wiringharness install under ext svc plan.same left&right frnt prkg indicator malfunction w/in 45days after;replaced oem-bulbs blew.left headlight replaced-oem blew.Aug/Sept 2014 45K-mile reqd maint, dealer svc advisor said head&prkg light bulbs wrong type, restate fixed wiringharness still root.head&prkg lights fixed w/out further wiringharness mention.new carbattery install Dec/Jan 2015 60K-mile reqd maint report to dealer svc advisor electronickey fail to unlock doors&engage ignition despite new batteries.all 2015 and continuing, left&right front bulbs, left head&taillight outages, spontaneous espfaults on dash malfunction;ignition delayed-start w/out dash warning in park/rear/neutral/drive position or at start/shutdown. Purchased 04/17/14 cert preown w/ ext svc plan ~36kmiles 10/29/16 ~103kmiles esp expired 100kmiles

- Crosby, TX, USA

problem #2

Oct 212016

ML350

  • miles
Takata recall- I have not been contacted by Mercedes and I would like to have some information about the airbag recall and a timeline for when I can get airbags replaced.

- Mobile, AL, USA

problem #1

Feb 012013

ML350

  • miles
We purchased a new Mercedes ml 350 in October of 2011, in the past year it has had three airbag failures. Each time the diagnostics system alerts an airbag failure we have it replaced by the dealership, but I have lost all confidence in the vehicles safety equipment. Will these airbags actually operate in the event of a collision?

- Ellensburg, WA, USA