10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
47,444 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Sep 222023

ML350

  • miles
I stopped to get gas at a club store & left on a full tank. Right after leaving the pump I pulled aside in the parking lot to get situated and after turning on the heater I began to drive away and then I started smelling something weird about the same time I noticed a thin cloud of white smoke and I was looking around to see where it was coming from and then I saw more smoke coming up from behind my glove box and then I was looking for a place to move my car away from others and parked it, turned it off and dialed 911. My car my 2013 Mercedes Benz ml 350 started burning up less than 30 minutes after school drop off!!!! there was no warning light or warning beeping sound. Nothing! just smoke and fire. This just happened 5 days ago and no inspection as yet but my auto insurance company was notified. I could have died. Thank god I was not on the freeway.

- Lake Elsinore , CA, USA

problem #8

Jun 082021

ML350

  • miles
2013 ML350 strong moldy smell in car when air conditioner is running, change air /cabin filter several times smell stop for a whle and then come back. Check for water or leaking found nothing. If I good to the Mercedes this going to cost me a lot of money for them look or to find the problem.

- Manchester, CT, USA

problem #7

Apr 192020

ML350 6-cyl

  • miles
Warning sign comes up : blind spot assist inoperative. When the warning sign comes up the right and left blind spots in the mirror remain light up and also I am not able to signal to change lines. These happened already 3 times over past 3 months and lasts for hours while on the highway. I try to stop at the side of the highway, turn the car off and on still won't work for some time. I have taken videos of these happening.

- Massapequa Park, NY, USA

problem #6

Apr 012020

ML350

  • 97,000 miles
Driving on the highway 3O3 surprise AZ 85388 time to 2:15 pm April 1, 2020 the sunroof on my 2013 Mercedes Benz ml 350 sunroof blow up like somebody shot a gun good thing I had the lid closed and the glass didn't fell on my face otherwise it would've been a disaster

- Surprise, AZ, USA

problem #5

Jan 012019

ML350

  • miles
Moldy smell in the car. I tried to talk to Mercedes, and they say they would fix moldy smell on air conditioner for fee- it's 70000$ vehicle, I tried that already and smell came back. So there is something more then air conditioner. Please help! this is going on from 2014 while car was under warranty!

- Lincolnshire, IL, USA

problem #4

Aug 062018

ML350

  • 75,000 miles
After pulling out of my driveway and drive less than 1000 ft the car filled with smoke turned in flames and fire and then burnt to the ground. Mbz did an inspection and informed me there was no fault with the vehicle. They refuted and denied everything I told them and stated they had no evidence of anything I described. They refused to tell me how the fire started. They would show me the report, the fuse boxes appeared to be melted yet they said they were intact and did not cause the fire. So it must have been and act of god? the would not pay any medical bills nor replace the vehicle. It was on a city street, fire and police came

- Hollywood, FL, USA

problem #3

Oct 102017

ML350

  • 120,000 miles
The car has a trasnfer converter box is deeply leaking. I have stop several times in manhattan street to cool down before moving. The car is not safe with this faulty equipemnt. The noise underneath is terrible and annoying.

- New York, NY, USA

problem #2

Nov 202017

ML350

  • 85,000 miles
My car trabsfert converter is leaking. I have to fill it up periodically. The car stopped on hgw 9A after a continous noises underneath.the repair cost is estimated to $6000. I complain about this equipment since it is unsafe for the driver.

- New York, NY, USA

problem #1

Apr 262017

ML350

  • 50,000 miles
While at highway speeds vehicle braked unexpectedly due to what seems to be a malfunction in the front collision warning radar. This resulted in a multiple near miss collisions coming from the rear, for many vehicles on I5 near woodburn or during high traffic times. The vehicle suddenly braked causing me to swerve off the road. Other vehicles includes two immediately following, there was a vehicle 6-8 car lengths ahead traveling at the same rate of speed with no braking, both sides were clear of traffic, no damage done seeking dealer assistance to decipher exact cause. Vehicle continues to have all safety features automatically turned off from computer. Vehicle was traveling straight with no braking needed nor wanted.

- Tualatin, OR, USA