10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 49,424 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While traveling on the interstate my ml 350 Mercedes Benz was struck by another vehicle. I was traveling the speed limit of 70 miles per hour when a car passing me lost control of his vehicle and struck me. The impact was on the drivers side of the car on the rear wheel. The impact pushed my SUV to the right. Upon impact, the rear wheel on the passenger side broke, snapped in half and the flew away causing my ML350 to roll five or six times before coming to rest just inches from on coming traffic traveling East bound on the other side of the median. The officer investigating the accident said his major concern was that upon impact the rear wheel on the passenger side snapped causing the car to roll five or six times. I contacted Mercedes Benz and requested they investigate the crash. I sent information about the accident to Mercedes to review in addition to the current location of the vehicle and several images of the ML350. I received a response by phone from Mercedes Benz in which the Mercedes representative agreed with the officer that the wheel breaking upon impact was the reason the vehicle rolled over. I requested the information in writing; however, I was informed that Mercedes Benz does not share findings from such investigations they consider to be internal information. The vehicle was totaled but the good news was that there was no loss of life.
- Acworth, GA, USA
Seat belt was locked in position (unable to extend) on a least six occasion in the past two years. The dealer was unable to duplicate the locked seat belt issue. They suggested, I drive directly to the dealership next time this occurs. Until now the issue has not occurred at a time the dealership was available.
- Scarsdale, NY, USA
- Troy, MI, USA