7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,293 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

May 012024

Metris

  • miles
CHECK ENGINE LIGHT ON, CODE P052E(71) Positive Crankcase Ventilation (PCV) Regulator Valve Performance Malfunction.

- Staten Island, NY, USA

problem #13

Apr 182024

Metris

  • miles
A safety recall #22V482 was issued on this vehicle on 9/9/2022. It's now been nearly 18 months and the manufacturer has yet to issue a remedy or mark the recall "open" so we can get it addressed. The is effecting both the safety of operation, causing confusion over load ratings, and possibly effecting resell as this information is public. Please get this recall enforced.

- Anamosa, IA, USA

problem #12

Jan 222024

Metris

  • miles
There was a tire recall for my van for incorrect tire load which causes exceeding wear and dangerous tire conditions. I keep getting my tires changed every year cause they wear down so fast. Mercedes and the dealership won-??t reimburse me because it is still in a pending status which has been ongoing now for 2 years!!!

- Alpharetta , GA, USA

problem #11

Sep 152022

Metris

  • miles
My complaint is about the open recall on my vehicle, its been more than a year now and still there is no resolution in sight, due to the open recall I am unable to use my vehicle for my business and it's impacting me financially. On contacting several mercedes dealership, I am not getting any answers on when they will be able to fix the problem and remove the recall. Active safety recall for my vehicle is: -?? PDGLASTRE (NHTSA #22V482)

- Redmond, WA, USA

problem #10

Dec 312022

Metris

  • miles
NHTSA Recall Number 22V482 Recall Incomplete, remedy not yet available for a very long time. While we can still operate the vehicle physically, it would be out of compliance to share the vehicle within the company while an active recall is not addressed by manufacture.

- Portland, OR, USA

problem #9

Apr 202023

Metris

  • miles
I am trying to get a safety recall handled, that states the possibility of crash if not taken care of. Mercedes still says a recall still pending. This was reported in September of 2022, and seems like an easy recall to handle. I am hoping to get this handled so I feel safe driving with my family in the van.

- Henderson, NV, USA

problem #8

Sep 072022

Metris

  • miles
Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more tires at my expense, since I only have 23,000 miles on vehicle. Have replaced 2 at 15,000 miles. Seems like Mercedes is just plain dragging this out and hoping said vehicle owners will drop the whole thing. Help!!

- Rockport, TX, USA

problem #7

Nov 272022

Metris

  • miles
There's no remedy available and it has been almost a whole year.

- Madison, MS, USA

problem #6

Feb 042018

Metris

  • 35,000 miles
Engine temp drops 4 marks from regular operating temp. Come into town temp drops and heater blows cold air. Took to dealership they say everything is fine. It all checks out. Sent videos to them of what it is doing. Told to put a divider in but won't help if it cools drastically and blows cold air. Over a year this has been going on. Every time the weather turns cold. It's a safety hazard. A person could freeze to death. Vehicle in motion. City street.

- Blunt, SD, USA

problem #5

Dec 272017

Metris

  • 23,100 miles
If a vehicle is in the driver's blind spot, but the bsm system does not warn the driver, there would be an increased risk of a crash.

- Mountain View, CA, USA

problem #4

Jul 172017

Metris

  • miles
Side mirrors are too tall and too short! we almost got into accident for several times before but yesterday (7/17/17) was really close! I was changing to right lane when another car is so close I have to slam my brakes because my passenger mirror is so bad about visibility. Please help before we get hurt or worse. Thank you!

- Seattle, WA, USA

problem #3

Feb 102017

Metris

  • miles
The side mirrors for the car are horrible. They have a horrible blind spot which I feel is really dangerous. When driving you barely have any visibility of vehicles on your side. Feels like its a set up for an accident to happen.

- Collinsville, OK, USA

problem #2

Oct 092016

Metris

  • 16,000 miles
Mirrors are very narrow/poor, cant see in a cargo van, I almost killed someone or kill myself

- Charlotte, NC, USA

problem #1

Aug 262016

Metris

  • miles
Passenger mirror causes significant blind spot as it is not a convex mirror. This can lead to an accident due to not seeing a vehicle located on right side.

- San Antonio, TX, USA