8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,429 miles

About These NHTSA Complaints:

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problem #7

Oct 112023

Metris

  • miles
We had replaced tires on this van more than 7 times since we bought it, tomorrow it-??s going again for new tires, we also lost Rim due to damage when rear passenger tire exploded on the highway.

- Davie, FL, USA

problem #6

Sep 072022

Metris

  • miles
Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more tires at my expense, since I only have 23,000 miles on vehicle. Have replaced 2 at 15,000 miles. Seems like Mercedes is just plain dragging this out and hoping said vehicle owners will drop the whole thing. Help!!

- Rockport, TX, USA

problem #5

Oct 312022

Metris

  • miles
There is an open recall for 3 months whereby there is a possibility that wheels are inappropriately specified and not able to carry body weight. My van is constantly have trouble with tires/wheels breaking, ripping within no time. I feel like I-??m buying new tires every 1-1.5 years. It is a constant state of low tire pressure warnings followed by replacing tires. In May 2022, I had an incident where torn/leaking tire was filled with air by MB roadside assurance and incorrectly installed on my van. The result was that the tire flew off my van while in motion. I replaced all 4 tires with a slighter higher load tire because I was so scared by the incident. Less than 3 months later, one of those tires was torn on the interior. Replaced again. Today I am driving and again one of the new tires suddenly indicates dropped pressure to 34 compared to others at 41. I feel that the rapidly deterioration of tires is due improperly indicated weight load.

- Miami, FL, USA

problem #4

Jul 222021

Metris

  • miles
Two failures of Wheel Speed Sensors. Right Front was first and just caused the computer to shut down anti lock breaking system. Most recent was Left Rear and caused transimission to go into -??Limp-??

- Salem, OR, USA

problem #3

May 212020

Metris

  • 15,000 miles
Rear driver's side wheel came off while vehicle was in motion on the road

- Atlanta, GA, USA

problem #2

Nov 182018

Metris

  • 9,000 miles
The vehicle wears the outer edges of the front tires prematurely potentially causing dangerous handling. This issue has been reported by many 2016 Metris owners.

- Joliet, IL, USA

problem #1

Sep 252017

Metris

  • miles
Severe outside tire wear on the front left and right axle.

- Bossier, LA, USA