10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving at freeway speeds car went into limp mode. Engine rmp were limited to 1500rpm and speed dropped to 25mph.this happened 3 times during week of 3/14/16 and again on 3/22/16. Had to make defensive emergency maneuver to steer the car away from the traffic lanes and stop on the side of the freeway. Was almost rear ended by a semi. Car had to be turned off and restarted to come back to normal driving mode. Car was taken to Mercedes dealer and it was diagnosed to be a bad torque converter causing this limp mode. Dealer repaired the car by replacing the torque converter. There was no check engine light. When the dealer hooked up their computer there were codes for bad torque converter.
- Santa Clarita, CA, USA
2012 Mercedes S550. Consumer states vehicle slid backwards in parking lot the consumer stated the safety issue was regarding the vehicle being put in the neutral position after turning off the engine. The consumer stated three weeks ago, he had the misfortune of parking his vehicle in a parking lot. Without opening the door, he turned off the engine and when he removed his foot from the brake, the vehicle slid backwards and hit another vehicle. Both vehicles were damaged. The consumer stated the minute the engine is turned off, the vehicle should be put in the electronic parking position, rather than neutral.
- Park Ridge, IL, USA
- Reno, NV, USA