10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 3,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Mercedes Benz S550. While driving at 40 mph, the contact was involved in a front end collision with another vehicle. The air bags partially deployed and the seat belt did not tighten. A police report was filed. The contact sustained bulging disc and severe nerve damage to the left hand and legs. The contact was recommended to have surgery for the nerve damage. The contact's mother suffered bruising and a concussion. Both occupants received medical attention. The vehicle was towed to a body shop and was deemed repairable. It was unknown if a dealer was contacted. The manufacturer was notified and stated that the air bags performed as intended. The failure mileage was 11,000.
- Redondo Beach, CA, USA
New vehicle (from Mercedes of encino) was being driven in a test drive. Eb on burbank bl-speed limit 50mph--in center lane of 3 eb- mbz salesman reached across driver and set cruise at 40mph and encouraged driver to test the collision prevention system---traffic ahead was stopped at light---salesman continued to tell driver to not apply brakes--driver did not apply brakes---collision avoidance system failed--seat belt tensioners failed---air bags did not deploy when S550 collided with rear of stopped vehicle (eclass mbz) at approx 40mph. Back seat passenger (driver's wife) was hospitalized for cracked sternum---driver was seen by chiropractor for aggravation of lower back muscles--------mbz encino still has the vehicle, presumably in post crash condition. Meeting is set at mbz encino for March 20, 2015 to inspect vehicle. My attorney will be in attendance.
- Encino, CA, USA
- Pinellas Park, FL, USA